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Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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My sales person made me feel comfortable and found the

My sales person made me feel comfortable and found the car I wanted in the trim and color I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the perfect review!

I had a great experience working with the sales, service,

I had a great experience working with the sales, service, and finance teams. Staff was very engaged with each other in providing me with a lot of information and options to make a decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

We had a great experience finding and buying a car that

We had a great experience finding and buying a car that was within our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

We finally made a deal with Eljawon Arrington with the

We finally made a deal with Eljawon Arrington with the help of Jeremiah and another person. Sales manager was excellent with helping me to get a great deal on K-5 for my son. I felt like they wanted to sell us a car. I recommend this dealer to buy a car. I am not sure about service department yet as I did not go yet for any servicing. I hope it will be as excellent as sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Eljawon and Jeremiah! Thank you for your business and the great review!

No issues choosing the car and working with salesman on

No issues choosing the car and working with salesman on first visit, communication between order and pickup was ok, pickup wasn't as it should be. Salesman was late, passed to multiple sales, and 2 surveys were filled out as if I responded to them and I wasn't asked any questions. When we got home we saw another payment went through on our traded in car so financed extra money we didn't need to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Courteous, felt very comfortable and appreciated for even

Courteous, felt very comfortable and appreciated for even coming in. Wanted our business, wanted to sell us a car and gave us a very good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Jeremiah Hunter and Christian Parisella and their team

Jeremiah Hunter and Christian Parisella and their team were very polite and attentive. they were very friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sonny- We’re so glad to hear you had a great experience with Jeremiah and Christian! Thank you for your business and the great review!

The team was great, Jacon was very friendly and helpful

The team was great, Jacon was very friendly and helpful and took care of me he even adjusted the trunk in my suv to my height! Thanks will refer friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Amanda, We’re so glad to hear you had a great experience with Jacon! Thank you for your business and the great review!

Bryan Lajeunesse, Sales manager was excellent with

Bryan Lajeunesse, Sales manager was excellent with helping me to get a great deal on my telluride. Christian Parisella, sales consultant was absolutely amazing, knowledgeable and very attentive. Guy Tiwari, finance manager was great. He explained everything to me in detail. Was very transparent and honest. My entire experience at the dealership was above a 10. I will certainly recommend anyone I know to your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa- We’re so glad to hear you had a great experience with Bryan, Christian, and Guy! Thank you for your business and the great review!

We really appreciated how we were met at the door with a

We really appreciated how we were met at the door with a smile and welcome! Even though it was an extremely busy day for everyone there, we were treated like family! Everyone was super friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!