Matthews Kia of Schenectady

The experience was great! Easy process and excellent customer service. The staff was top notch and professional.

Courteous salesman who answered the questions about the vehicle that I purchased and the entire process went smoothly.

In Apr 2024, I purchased a used 2022 in Mazda CX9 for over $28,000 dollars. The first service interval since purchase came due and I had it serviced today. To the Amazement of the service crew at Valvoline there was no air filter installed! They sold it without making sure the car was serviced properly. Driving 10 months and 5,000 miles without an air filter may have seriously impacted the longevity of the motor. This is unconscionable. Their recourse was to cover the cost of the air filter, which does not address other potential effects which may or may not occur. A few dollars doesn't cover that. BEWARE!

I was greeted as I walked in the door and immediately someone was asking how they could help me. I was shown 3 cars that had options I was looking for. All of my questions were answered and after test driving I made my choice. The whole process was fairly quick with terms that fit what I asked for. Thank you for a great experience!

Che took care of me every step of the way. From answering questions to respecting my process, and finally to locating the vehicle I wanted (not in local inventory), it was an overall fine experience.

Very intuitive, reasonable, knowledgeable, gives quick response, friendly, easy to work with and has great hustle.

I was very happy with the service i received. Christian Parisella went above and beyond to help me receive my new lease vehicle.

The customer service team in the service department is the reason I have returned for another purchase.

I was a customer of the previous owners for over 10 yrs and Salesforce of Matthews treated me as if I was one of theirs as such

This was my third car leased at this location, have always had very professional service. My experience with Supreme was very good and managed to get everything done and drove my new leased 2025 Sportage home the same day. I love my new car. Thanks Supreme and Matthew’s Kia.