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Matthews Kia of Schenectady

(930 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Very pleasant experience.

Very pleasant experience. This is our first Kia and we were buying it for our son as his first car. James was great in interacting both with our son as well as us. He took his time to explain everything and make sure that we were getting the best value for our money. He ensured that my son was well taken care of and he certainly made the first car purchase memorable. Guy Tiwari helped us get a great deal on purchasing the vehicle. He was good at explaining the various packages and gave great guidance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're so glad to hear you that James and Guy took great care of you! Thank you for your business and the great review!

Extremely pleasant and easy to work with.

Extremely pleasant and easy to work with. Helped me through my first car purchase and explained it all in deep detail!

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  • Overall experience 5.0
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Dealer response

Hi David- Thank you for the great review and your business!

Service was top notch, very polite, help in every step of

Service was top notch, very polite, help in every step of the way, fast and easy communication

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi Zach- We're so glad to hear you had a great service experience with our Team! We truly appreciate your business and the perfect review!

They were very professional and listened to exactly what

They were very professional and listened to exactly what I wanted and met my expectations

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review and your business!

Helpful in getting insurance information, new plates and

Helpful in getting insurance information, new plates and registration all changed over to new vehicle

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  • Overall experience 3.0
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Dealer response

We're glad that you had a good purchasing experience with us! If there is anything more we can do in the future to provide an even better experience please, don't hesitate to reach out and let us know! Enjoy your new ride!

Very pleasant transaction.

Very pleasant transaction. James was very informative about the car and the options and how they worked. Pleasure to work with him.

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  • Overall experience 5.0
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Dealer response

We're so glad you had a great experience with James! Thank you for your business and enjoy your new ride!

I had a pretty seamless transaction with Luis and

I had a pretty seamless transaction with Luis and Jeremiah this weekend. I met them for the first time this weekend and walked out with a new car within the same morning. Andrew was training with Luis and helped out with certain details as well. Seems like they have a solid team over there! Even met the service reps and scheduled my first appointment.

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  • Overall experience 5.0
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Dealer response

Congratulations on your new ride and welcome to the Matthews family! We have the best team and are so glad you agree! Thank you for your business!

Great experience from start to finish!

Great experience from start to finish! Christian was wonderful, knowledgeable and helpful. He made the entire process so easy.

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  • Overall experience 5.0
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Dealer response

Hi Alison- We're so glad to hear you had a great experience with Christian! We truly appreciate your business and look forward to serving you again soon!

Loved working with this dealership- no hard sell approach

Loved working with this dealership- no hard sell approach and with the drive from Poughkeepsie

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  • Overall experience 5.0
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Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and hope you are enjoying your new ride!

Al, Jeremiah, Billy, Guy, and the lady that printed the

Al, Jeremiah, Billy, Guy, and the lady that printed the documents were absolutely awesome! It was a smooth purchase!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Michelle- Congratulations on your new ride! We truly appreciate your business and hope you enjoying your new vehicle!