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Matthews Kia of Schenectady

(930 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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My experience of buying a new car at Matthews Kia of

My experience of buying a new car at Matthews Kia of Schenectady was so much easier than I had anticipated. In the past purchasing a new car was painful. Hours of back and forth etc. Not so today. Eljawon A. was helpful, knowledgeable and relaxed and I didn't feel any pressure what so ever. And he was very responsive in using the text format for communication. Very efficient in my opinion. I will absolutely recommend Matthews Kia of Schenectady to any one and everyone who asks about my awesome EV6.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Karen- We're so glad to hear you had a great experience with Eljawon! We truly appreciate your business and hope you enjoy your EV6!

not yet not yet nothing to say aBOUT THIS yet too early

not yet not yet nothing to say aBOUT THIS yet too early to tell. need more time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to learning your feedback!

Jason did a wonderful job in negotiating me an amazing

Jason did a wonderful job in negotiating me an amazing deal for SIX, yes, SIX, hours! Not only was he diligent in his approach in getting me a vehicle I liked, but when it came down to the finish line and we had to adjust, he fought tooth and nail until closing time to get me into something that I would still love! Put your full faith in his abilities to perform for you when it comes to getting you an amazing vehicle at an amazing deal that you will love. Jason you are extremely talented, keep being the best example of a Matthew’s Dealership Model Sales Consultant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Wakil- We're so glad to hear Jason worked diligently to get you the best deal for an amazing vehicle! Welcome to the Matthews family and enjoy your new ride!

I Had a wonderful experience here.

I Had a wonderful experience here. Everyone I had contact with was friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the great review!

Very positive experience buying a car from Matthew’s Kia

Very positive experience buying a car from Matthew’s Kia of Schenectady. Our salesmen Christian C is very knowledgeable and very well versed in the Kia brand. Christian went out of his way from the start to finish of the sale for us. My wife is extremely happy and loves her new telluride. I would definitely recommend Christian to others to buy cars in an instant. Wish more salesmen were as motivated and willing to help the customer out like Christian did for us. 5 star rating. Very blessed and very thankful for such a positive wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Matthews family! We're so glad to hear that Christian provided you with an excellent purchasing experience. Thank you for your business and enjoy your new Telluride!

Very Very easy purchase.

Very Very easy purchase. Vanie made our purchase quick, and a very pleasant experiebce. Everything was explained thoroghly and there was all the details up front, but with no pressure. Our finance man was perfect and explained all in detail, but again with no pressure. Even the manager came over to say hello. Great place to purchase a car and a great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Matthews family! We're so glad to hear you had a great, zero hassle purchasing experience with Vanie! Thank you for your business and enjoy your new ride!

The sales team and the finance team did a great job of

The sales team and the finance team did a great job of making me feel that my wants were first in their efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the great review!

It was nice to see all the options on the lot.

It was nice to see all the options on the lot. I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your the great review and your business!

I have leased a car from this dealer before, back in

I have leased a car from this dealer before, back in 2018. I had a good experience then and so I gave them first chance to lease my next vehicle. I am happy to say that the team and the Dealership are still great to work with. I plan to continue to use Matthews Kia going forward. Thank you all for getting me back on the road so quickly and professionally. Oh, and Luis is a very knowledgeable salesperson, and he has a great attitude. I enjoyed working with him and I hope to be able to bring him my business in the future. Thank you again Luis! God Bless you all. Sincerely, Anthony Fitch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Matthews a chance! We're so glad to hear you had a great experience with Luis! Thank you for your kind words and business! We look forward to serving you again soon!

When I drove into the lot, my salesman greeted me the

When I drove into the lot, my salesman greeted me the stayed with us the entire Tim until we found a car we wanted to test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!