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Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Very positive experience buying a car from Matthew’s Kia

Very positive experience buying a car from Matthew’s Kia of Schenectady. Our salesmen Christian C is very knowledgeable and very well versed in the Kia brand. Christian went out of his way from the start to finish of the sale for us. My wife is extremely happy and loves her new telluride. I would definitely recommend Christian to others to buy cars in an instant. Wish more salesmen were as motivated and willing to help the customer out like Christian did for us. 5 star rating. Very blessed and very thankful for such a positive wonderful experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Matthews family! We're so glad to hear that Christian provided you with an excellent purchasing experience. Thank you for your business and enjoy your new Telluride!

Very Very easy purchase.

Very Very easy purchase. Vanie made our purchase quick, and a very pleasant experiebce. Everything was explained thoroghly and there was all the details up front, but with no pressure. Our finance man was perfect and explained all in detail, but again with no pressure. Even the manager came over to say hello. Great place to purchase a car and a great car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Matthews family! We're so glad to hear you had a great, zero hassle purchasing experience with Vanie! Thank you for your business and enjoy your new ride!

It was nice to see all the options on the lot.

It was nice to see all the options on the lot. I love my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your the great review and your business!

The sales team and the finance team did a great job of

The sales team and the finance team did a great job of making me feel that my wants were first in their efforts.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the great review!

I have leased a car from this dealer before, back in

I have leased a car from this dealer before, back in 2018. I had a good experience then and so I gave them first chance to lease my next vehicle. I am happy to say that the team and the Dealership are still great to work with. I plan to continue to use Matthews Kia going forward. Thank you all for getting me back on the road so quickly and professionally. Oh, and Luis is a very knowledgeable salesperson, and he has a great attitude. I enjoyed working with him and I hope to be able to bring him my business in the future. Thank you again Luis! God Bless you all. Sincerely, Anthony Fitch.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Matthews a chance! We're so glad to hear you had a great experience with Luis! Thank you for your kind words and business! We look forward to serving you again soon!

When I drove into the lot, my salesman greeted me the

When I drove into the lot, my salesman greeted me the stayed with us the entire Tim until we found a car we wanted to test drive.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

Very pleasant experience.

Very pleasant experience. This is our first Kia and we were buying it for our son as his first car. James was great in interacting both with our son as well as us. He took his time to explain everything and make sure that we were getting the best value for our money. He ensured that my son was well taken care of and he certainly made the first car purchase memorable. Guy Tiwari helped us get a great deal on purchasing the vehicle. He was good at explaining the various packages and gave great guidance.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you that James and Guy took great care of you! Thank you for your business and the great review!

Extremely pleasant and easy to work with.

Extremely pleasant and easy to work with. Helped me through my first car purchase and explained it all in deep detail!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi David- Thank you for the great review and your business!

Service was top notch, very polite, help in every step of

Service was top notch, very polite, help in every step of the way, fast and easy communication

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Zach- We're so glad to hear you had a great service experience with our Team! We truly appreciate your business and the perfect review!

They were very professional and listened to exactly what

They were very professional and listened to exactly what I wanted and met my expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!