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Matthews Kia of Schenectady

(920 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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I thought she (Michelle) was extremely helpful, friendly

I thought she (Michelle) was extremely helpful, friendly and the whole time she was smiling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and glad are so glad hear you had a great experience with Alex & Michelle! We appreciate your business and the great review!

Very pleased with quick response and call back after

Very pleased with quick response and call back after finding a vehicle on line. Outstanding response and prompt communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and glad are so glad hear you had a great experience with our Team! We appreciate your business and the great review!

I started out with Josh at Mathew’s of Hyundai and he was

I started out with Josh at Mathew’s of Hyundai and he was very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and glad are so glad hear you had a great experience with Josh! We appreciate your business and the great review!

We had a positive experience with Matthew Kia.

We had a positive experience with Matthew Kia. They gave a thorough explanation of everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership to work with.

Great dealership to work with. Worked well with all involved from sales to finance to setting my first service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and glad are so glad hear you had a great experience with our Team! We appreciate your business and the great review!

Andre did his best to get me the best deal and made sure

Andre did his best to get me the best deal and made sure I left with the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and glad are so glad hear you had a great experience with Andre! We appreciate your business and the great review!

Matthews Kia worked very well for me.

Matthews Kia worked very well for me. James was straightforward throughout the whole process and my trade-in amount was determined and quoted as the first step in the buying process so I would know exactly what I needed in terms of payment. Process moved along quickly once a vehicle that I wanted was available. Took a few days for delivery of a Sportage Hybrid which is currently in high demand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi- We're catching up on reviews and glad are so glad hear you had a great experience with James! We appreciate your business and the great review!

Working at Kia was a great experience.

Working at Kia was a great experience. Good people, and very transparent. Worked well with me to make the best deal for me and them alike. Really enjoyed working with Alex and James!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Regina-We're catching up on reviews and glad are so glad hear you had a great experience with Alex & James! We appreciate your business and the great review!

They were very straightforward and not trying to hide

They were very straightforward and not trying to hide anything. Honesty goes a long way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear you had a great experience with Connor! Thank you for your business and the great review!

Andre is amazing to deal with.

Andre is amazing to deal with. He is able to explain everything easily and make the whole process easy! Andre is a joy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear you had a great experience with Andre! Thank you for your business and the great review!