Reviews
I'm copying what this person said as it was similar to my
I'm copying what this person said as it was similar to my experience with Andre. "Staff were very friendly. We walked in and were immediately greeted by James. He asked tons of questions to get a feel for what we wanted and needed. He wasn’t pushy and was fantastic."
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you had a great experience with our Team! Thank you for your business and the great review!
I had a great experience with my sales rep Connor.
I had a great experience with my sales rep Connor. After getting an idea of what I was looking for, he showed me two cars in deferent colors to give me the full experience. We test drove one while he explained the different features and after negotiating a deal, put down a deposit. After filling out the paperwork and drove off in a 2023 X-Line Sportage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you had a great experience with Connor! Thank you for your business and the great review! Enjoy your Sportage!
Efficient, dependable and very accommodating.
Efficient, dependable and very accommodating. I love their service department. They are always on time*
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!
I had a nice interaction with the dealers, and the
I had a nice interaction with the dealers, and the process ran very smoothly. I got in and out very easily and wasn't hassled into anything I didn't really want.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a great experience with us! We appreciate your business and the great review!
Staff were very friendly.
Staff were very friendly. We walked in and were immediately greeted by James. He asked tons of questions to get a feel for what we wanted and needed. He wasn’t pushy and was fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a great experience with James! We appreciate your business and the great review!
Great service, friendly staff, met our needs, great
Great service, friendly staff, met our needs, great experience, clean facility, good selection, not pushy, thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Michael- We're so glad to hear you had a great experience with us! We appreciate your business and the great review!
Superb customer service.
Superb customer service. Bryan B was Awesome! He was very knowledgable, took lots of extra time to explain everything, and made the whole process incredibly easy. He also went the extra mile (literally!) to deliver our new car **out of town** to our house! We are incredibly happy with our new vehicle... This was absolutely the **Best ** car-buying experience we have ever had, and we would definitely recommend Matthews Kia Schenectady to everyone we know. Special shout out to Bryan B who was absolutely amazing, and to his delivery partner Andy. Also Brian L in finance was a pleasure to work with. Thank you again to Matthews Kia- we are so excited about our new vehicle and are so very appreciative of your expedited and smooth service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a great experience with us! We appreciate your business and the great review!
Andre was a pleasure to work with, a great experience.
Andre was a pleasure to work with, a great experience. We would have no problem buying another car from Matthews Kia. Thank you Andre
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a great experience with Andre!We appreciate your business and the great review!
Easy to work with and makes sure everything goes smoothly
Easy to work with and makes sure everything goes smoothly during your deal and when picking up your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a great experience with us! We appreciate your business and the great review!
Top Notch customer Service.
Top Notch customer Service. Would recommend to everyone I know. Bryan and Mike were awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a great experience with Bryan & Mike! We appreciate your business and the great review!