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Matthews Kia of Schenectady

(920 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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We had a pleasant, rewarding experience with the

We had a pleasant, rewarding experience with the salesperson we were working with to trade in and purchase our new car. Thank you to Marcus.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

very helpful friendly explained everything different

very helpful friendly explained everything different vehicles working with me for a long time with my appt

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

Great Customer service from everyone in the sales team!

Great Customer service from everyone in the sales team!! Very happy with how everything happened!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

Connor and Andrew were amazing to work with.

Connor and Andrew were amazing to work with. When initial vehicle wasnt exactly what I was looking for they made it work out on another vehicle and made the wife very happy !

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Anthony- We're so glad to hear you had a great experience with Connor & Andrew! We appreciate the great review and your business!

Stayed in contact easily accessible, was thorough with

Stayed in contact easily accessible, was thorough with explanation of the car and process. Went above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had an excellent experience with our Staff! We appreciate the great review and your business!

Professional, fast & easy transaction.

Professional, fast & easy transaction. Reasonable trade in and loyalty bonus. Staff were knowledgeable and helpful

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, friendly service.

Quick, friendly service. Very happy with my car purchase and buying experience. Would recommend to others.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with our Staff! Thank you for your business and the great review!

This is my third Kia obtained from this dealership.

This is my third Kia obtained from this dealership. I have always been very pleased. Everyone is very courteous and helpful and the service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Angie, Thank you for your continued business! We truly appreciate your business and the great review!

VANIE was great she done everything she said I call and

VANIE was great she done everything she said I call and she always call back very helpful GREAT JOB and CAR Every body was very FRIENDLY I would Definitely buy from Matthews again THANKS AGAIN

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Vanie! Thank you for your business and the great review!

Took to long to drive out with new car.

Took to long to drive out with new car. A 5 hour wait is ridiculous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We apologize for the delay and wait time at our Dealership. We truly appreciate your business and if you would like to discuss your experience further, please don't hesitate to give General Manager, Mike Capadona a call at 518-847-0800. Thank you!