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Matthews Kia of Schenectady

(920 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Great friendly service. Salesman went above and beyond to...

Great friendly service. Salesman went above and beyond to find the car we were looking for. Our sorento preforms better then expected. Thanks again for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike was a great salesman he was polite and very willing...

Mike was a great salesman he was polite and very willing to help with every aspect and questions I had in regards to the sale but the end monthly amount turned out higher than he told me it was going to be not sure why but he was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Michelle was INCREDIBLE! Such a sweetheart and made me...

Michelle was INCREDIBLE! Such a sweetheart and made me feel so comfortable and confident in getting into my new lease. I couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I brought a car that was not inspected my sideveiw mirror...

I brought a car that was not inspected my sideveiw mirror still not working terrible service as a customer and no car mats i don’t understand

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were so friendly and I would definitely come back....

They were so friendly and I would definitely come back. The car is exactly what I was looking for and Michelle was just a great person to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Couldn’t find the car. Car I bought has all new brakes...

Couldn’t find the car. Car I bought has all new brakes and now I have to bring it on Wednesday to have the front drivers brakes checked due to grinding Associate was excellent and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent buying experience, highly recommend this...

Excellent buying experience, highly recommend this dealer. Michelle was great, and got me in the vehicle I wanted for a reasonable price. I'd definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Second sale with Andre who is great. Got a decent price...

Second sale with Andre who is great. Got a decent price on a new Seltos. I felt like I got taken a bit on the trade in value that was promoted to me in the flyer sent compared to what I got. Overall, I've been happy with my sales and service at Fuccillo Kia over the past 5 years though.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andrew was very friendly and knowledgeable. Not sure if...

Andrew was very friendly and knowledgeable. Not sure if all the registration went through in a timely manner. I purchased my new vehicle two weeks ago and I still have not received my registration. Not sure if it’s their fault or the DMV. Overall, still a good experience

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overall experience was good. Was pleased with the...

Overall experience was good. Was pleased with the quickness of the process, other than the initial wait for vehicle to arrive in stock. A few features would have been nice to have gone over a bit better. Trade payoffs should be done a bit quicker, I felt 2 weeks was a bit long as I had another payment come do

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.