Reviews
Michele was great. She worked within our budget and...
Michele was great. She worked within our budget and answered every question. Our daughter is in college and we are from CA. She went above and beyond letting her know she could reach out to her if she needed anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was the fastest and smoothest process I have ever...
It was the fastest and smoothest process I have ever experienced. Kenny and the rest of the team were outstanding. I will be definitely recommending them to friends and family in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership and the sales representative were great,...
The dealership and the sales representative were great, friendly and informative. They made the process super easy. I got to test drive the car and then start discussing about the possible options of getting the car in the color I preferred.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andre P was amazing !! He knows his stuff thank you I...
Andre P was amazing !! He knows his stuff thank you I love my new Seltos!!Everyone there was so friendly and willing to help .Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike did a great job getting us the deal we wanted. He...
Mike did a great job getting us the deal we wanted. He was not pushy and completed the purchasing process quickly. There wasn't a lot of back and forth with the financial guy "playing" with the numbers which was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Kia team were great,my husband and I purchased 2...
The Kia team were great,my husband and I purchased 2 cars.There Niro Great. The Sorento has a problem connecting to my husband 's Galaxy 10e phone and he had been back and called Kia-No resolution.We are writing the Attorney General.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It took them 2 months to replace the engine. When we got...
It took them 2 months to replace the engine. When we got the car back and drove it felt like it was sliding on ice. We took it back to the dealer and was told that it was the right shock. When I went to have it replace at another garage they had informed me that the engine bolts were loose and that what was causing to feel like it was on ice. When I called Fuccillo Kia about it, there response was "Sorry'.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We have bought 2 cars from Fuccillo Kia. Both times our...
We have bought 2 cars from Fuccillo Kia. Both times our salesman were awesome. Joe was so knowledgeable about the car we leased and very patient with all out questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first experience buying a car. Everyone at...
This was my first experience buying a car. Everyone at the dealership was great to work with. Mike was extreme accommodating and was always available for questions along the way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service! This dealership was able to find me a 2022...
Great service! This dealership was able to find me a 2022 Kia Seltos in deep ocean blue. None of the Kia dealerships in the Syracuse, NY area were able to do so. The sale was quick and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car