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Matthews Kia of Schenectady

(915 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Dealer did everything as quick as possible, little...

Dealer did everything as quick as possible, little disappointed with the vehicle, has a lot of road noise,like a tin can.Told them about it but wouldn't acknowledge the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great service from Woody

Woody provided great service from the moment I entered the salesroom. I was warmly welcomed and Woody listened to what I was asking for. If I had a question on my test drive Woody immediately answered them or quickly found the answer when we returned to the showroom, He was a true professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service from the time we pulled in the...

Great customer service from the time we pulled in the parking lot. We knew exactly what we wanted and what we wanted to pay, Woody our salesman made it all happen. Thank you for your 5 star service..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with David Denero and he was a really great and...

I worked with David Denero and he was a really great and helpful! I would recommend anyone I know to go see him! Thank you Tess

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

trading in our Kia Sportage for a newer model

We worked with Michael Costello trading in our 2017 Kia Sportage for a newer version of the Sportage. Michael is a very friendly, attentive to detail salesman We will recommend him and your dealership to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

We dealt with Woody, Heath, James and a gentleman that we got the extended warranty from. From the time we entered the showroom till we exited to leave we were treated with total respect. All our questions and concerns were fully dealt with in a manner we could totally understand. They all assured us that they would be available at anytime to assist us in any way necessary. And we truly believe they will. We are surely enjoying the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying was a breeze

Andre took very good care of us. Very knowledgeable and very helpful. Always made sure that we were well taken care of. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was not the dealership I had planned on buying from...

This was not the dealership I had planned on buying from but i really enjoyed my experience with dahlia on the phone and William my sales person. Both were very straight up with me and told me what I needed to know and gave me the best deal on the car I really wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andre was super nice and accommodating. I wanted to see a...

Andre was super nice and accommodating. I wanted to see a lot of cars and he helped me choose the perfect one for me. Thanks you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had oil change, rotate tires and cooling system done.

Personnel very helpful. Service done in a little over estimated time. Very pleased that car was sanitized before he would let me have the car. Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.