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Matthews Kia of Schenectady

(934 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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I am very happy with my experience overall. I wish there...

I am very happy with my experience overall. I wish there was more negotiation in the price, however they worked with me on a trade in so I was able to leave with a car. Adam was great!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

My fourth Fucillo car in a row. Lance in Service at...

My fourth Fucillo car in a row. Lance in Service at Amsterdam Dealership is the reason we keep coming back. Also, my current salesman Woody is a great credit to your company. Great Guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Everyone was courteous. The sale went smoothly. Great...

Everyone was courteous. The sale went smoothly. Great place to do business. Woody is a great guy to work with. He is always explaining what’s going on and gets you the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Fuccillo Kia exceeded my expectations. I bought a...

Fuccillo Kia exceeded my expectations. I bought a certified pre owned Kia Sorento SXL. They were all very professional from the sales department to the finance department. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Woody was our salesman and was awesome.we got everything...

Woody was our salesman and was awesome.we got everything we wanted with our trade in and more. A very great experience and definitely recommend kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Received great service from salesman Harold Wood. Harold...

Received great service from salesman Harold Wood. Harold had the car I wanted ready for me with all options discussed before I arrived for the appointment. Finished the transaction in a timely manner and I drove my new car home that same day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Woody helped me get my new car! He was very helpful and...

Woody helped me get my new car! He was very helpful and walked me through everything! He made it possible! He was great and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nappan, Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

This dealership exceeded my expectations. They were very...

This dealership exceeded my expectations. They were very professional and patient and I appreciate the time that was taken to help me find the car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

The sales department is fantastic! Very attentive and...

The sales department is fantastic! Very attentive and helpful without being overbearing. Reasonable offers are accepted as they are a volume dealership. Highly recommended to those who dislike the traditional “dealership game”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Wonderful folks, helped me out a lot! Communication was...

Wonderful folks, helped me out a lot! Communication was key and the customer service was awesome. Made everything easy and painless! Highly recommend their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!