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Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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The sales department is fantastic! Very attentive and...

The sales department is fantastic! Very attentive and helpful without being overbearing. Reasonable offers are accepted as they are a volume dealership. Highly recommended to those who dislike the traditional “dealership game”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Wonderful folks, helped me out a lot! Communication was...

Wonderful folks, helped me out a lot! Communication was key and the customer service was awesome. Made everything easy and painless! Highly recommend their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Great experience here and Andre was a pleasure to work...

Great experience here and Andre was a pleasure to work with. He was very polite and professional, I’d recommend him to anyone. 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daniela, we’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Dave Denero profesional and super special sales man i...

Dave Denero profesional and super special sales man i give him more 100% The best sales man He give me the better options Good enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

We arrived at the dealer and Andrew Porter greater us at...

We arrived at the dealer and Andrew Porter greater us at the door. A more knowledgeable salesman you will not find anyway . He sold us our car in record time. People are already asking "where did we get our car" . I send them to Fuccillo KIA in Schenectady. Word of mouth is the best recommendation I can give . I'll be back again in 3 year looking for Andrew again. Oh did I say " I Love My Car". Thankyou Evelyn Conway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Meconway, we are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

this is the second vehicle that we have purchased from...

this is the second vehicle that we have purchased from Fuccillo. we were very happy the first time around and we expect to have the same results this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Dave D was wonderful. So helpful. Best car experience...

Dave D was wonderful. So helpful. Best car experience I’ve ever had! He helped us lease two cars and was so patient and hon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

I went to purchase a vehicle and was met with a...

I went to purchase a vehicle and was met with a professional in "Woody" who guided me seamlessly through my purchase. I am happy with my purchase and would happily refer my friends and associates to Kia Fuccillo !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

4th car, 3rd new Kia from Fuccillo Kia, always a pleasure...

4th car, 3rd new Kia from Fuccillo Kia, always a pleasure working with Ed Dupuis and his team, especially “Woody” this time! Quick and seamless process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

I was very pleased with everything, from making the...

I was very pleased with everything, from making the appointment to the test drive, and then buying my new Telluride. Woody was very helpful, answering all my questions and facilitating all the paperwork. I will recommend. Fuccillo Kia to others, and buy my next vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!