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Matthews Kia of Schenectady

(934 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Very courteous and informative. Very helpful and...

Very courteous and informative. Very helpful and friendly. Made getting a new vehicle an easy transition. I would definitely recommend Matt to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Excellent transaction because of Dave DeNero. He was...

Excellent transaction because of Dave DeNero. He was professional, friendly and very helpful with my purchase. I would recommend him, without reservation, to anyone looking to buy a car from Fuccillo Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Such a great dealership to work with, highly recommended...

Such a great dealership to work with, highly recommended Andrew he went above and beyond to get me into my new Seltos. Go see Andrew you won’t be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Had a Bad experience previously - went back just to look...

Had a Bad experience previously - went back just to look at vehicles. our salesman Dave DeNero was excellent & reason we purchased our Sorrento No pressure & worked with us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Joe was great ,very positive ,not pushy and very patient....

Joe was great ,very positive ,not pushy and very patient. I walked in without an appointment and was taken in without any issue .I would recommend to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

The sales person Vannie Singh was very nice and very...

The sales person Vannie Singh was very nice and very knowledgeable. The pick up was very smooth and I had no problem. The car was detailed perfectly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Excellent experience with Andre Porter and Fuccillo KIA....

Excellent experience with Andre Porter and Fuccillo KIA. Andre has a fantastic personality and we are so happy we got to work with him. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Trek, we are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

I was very pleased with the salesman he was prompt and...

I was very pleased with the salesman he was prompt and courtesy new what I wanted and found the vehicle I wanted. Woody is a very good salesmen if I ever want another vehicle I will see woody or someone else I am happy with Fusillo dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Every person there was pleasant which made the experience...

Every person there was pleasant which made the experience great, it made us very glad we changed. And we love the car. Thanks so much Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Very disappointed with my recent visit to Fuccillo Kia in...

Very disappointed with my recent visit to Fuccillo Kia in Schnectady !! Took my vehicle in for an inspection, service tech Eduardo who worked on my vehicle said it would not pass inspection due to a list of issues which were going to cost me about 2000 dollars. Took my vehicle someplace else to get a 2nd opinion and there was not one thing wrong with my vehicle and it passed with flying colors. This jerk at Fuccillo was trying to take advantage of me, think again buddy!! I guess your dealership likes to do shady business!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jenn Thank you for taking the time to leave a review about your experience. We would appreciate the opportunity to discuss the details of this situation. Please feel free to email me at kstrand@fuccillo.com and we will do our best to make this right. I hope to hear from you soon. Krystin Strand Fuccillo Kia of Schenectady