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Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Every person there was pleasant which made the experience...

Every person there was pleasant which made the experience great, it made us very glad we changed. And we love the car. Thanks so much Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Very disappointed with my recent visit to Fuccillo Kia in...

Very disappointed with my recent visit to Fuccillo Kia in Schnectady !! Took my vehicle in for an inspection, service tech Eduardo who worked on my vehicle said it would not pass inspection due to a list of issues which were going to cost me about 2000 dollars. Took my vehicle someplace else to get a 2nd opinion and there was not one thing wrong with my vehicle and it passed with flying colors. This jerk at Fuccillo was trying to take advantage of me, think again buddy!! I guess your dealership likes to do shady business!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jenn Thank you for taking the time to leave a review about your experience. We would appreciate the opportunity to discuss the details of this situation. Please feel free to email me at kstrand@fuccillo.com and we will do our best to make this right. I hope to hear from you soon. Krystin Strand Fuccillo Kia of Schenectady

I am very happy with my experience overall. I wish there...

I am very happy with my experience overall. I wish there was more negotiation in the price, however they worked with me on a trade in so I was able to leave with a car. Adam was great!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

My fourth Fucillo car in a row. Lance in Service at...

My fourth Fucillo car in a row. Lance in Service at Amsterdam Dealership is the reason we keep coming back. Also, my current salesman Woody is a great credit to your company. Great Guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Everyone was courteous. The sale went smoothly. Great...

Everyone was courteous. The sale went smoothly. Great place to do business. Woody is a great guy to work with. He is always explaining what’s going on and gets you the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Fuccillo Kia exceeded my expectations. I bought a...

Fuccillo Kia exceeded my expectations. I bought a certified pre owned Kia Sorento SXL. They were all very professional from the sales department to the finance department. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Received great service from salesman Harold Wood. Harold...

Received great service from salesman Harold Wood. Harold had the car I wanted ready for me with all options discussed before I arrived for the appointment. Finished the transaction in a timely manner and I drove my new car home that same day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Woody was our salesman and was awesome.we got everything...

Woody was our salesman and was awesome.we got everything we wanted with our trade in and more. A very great experience and definitely recommend kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

Woody helped me get my new car! He was very helpful and...

Woody helped me get my new car! He was very helpful and walked me through everything! He made it possible! He was great and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nappan, Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

This dealership exceeded my expectations. They were very...

This dealership exceeded my expectations. They were very professional and patient and I appreciate the time that was taken to help me find the car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

Dealer response

We’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!