Reviews
I have purchased 3 new cars from this dealership, I am...
I have purchased 3 new cars from this dealership, I am very happy with the dealer , the Kia car and the people at the dealership. Just keep up the huge work you do
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Ed Dupuis, edd@fuccillo.com
Very happy with my experience leasing my 2020 Sorrento....
Very happy with my experience leasing my 2020 Sorrento. Process with COVID 19 pandemic was very professional and I felt they took every safety precaution.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review, Tracy. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Kind regards, Ed Dupuis, edd@fuccillo.com
Fast and Easy
Edward Dupuis was Great! I love my new Kia! Called up and they had everything I needed Edward was helpful on the phone and Financing was easy! When I arrived they had everything ready I filled out some papers and was good to go!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Edward and the rest of the Fuccillo Kia of Schenectady team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Ed Dupuis, edd@fuccillo.com
Wonderful
Very professional and they even gave me new gloves and pen to sigh paperwork. I was the only one allowed in the dealership which was nice. The car was ready as promised and I was there less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave a great review! I am so glad we were able to provide a first-class buying experience. We are living in a crazy world right now and we are so happy to help keep you safe and happy during your purchase process! Krystin Strand Customer Relations Manager (518) 363-7640
Leased New 2020 Kia Forte
This was my first time ever to lease a car and I did everything online. It went very smoothly and I am very happy with my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so happy we were able to provide you with a first-class remote buying experience! Leasing a car can be nerve-racking and I am so glad we were able to keep the process smooth and stress-free! Krystin Strand Customer Relations Manager (518) 363-7640
Very one went above and beyond for us. You have a special...
Very one went above and beyond for us. You have a special guy in service and his name is Kenny. Thank you again for all you do
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ed Dupuis, edd@fuccillo.com
I was grateful for the email reminder that I had service...
I was grateful for the email reminder that I had service due- and offered pick up & drop off. This service is above & beyond what I expected& so appreciated during these crazy times!! Thank you!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com
The communication was pretty poor. Having to call back 3...
The communication was pretty poor. Having to call back 3 times when I was told they would get in touch with me was poor peace out.25 words
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ed Dupuis, edd@fuccillo.com
Could not have asked for a better and easier experience....
Could not have asked for a better and easier experience. Especially during this pandemic Thank you To everyone who helped! I definitely recommend all of you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! I am so glad we could help in this difficult time! Please let us know if we can assist again the future! Krystin Strand Customer Relations Manager (518) 363-7640
Always thoughtful, informative, and efficient!...
Always thoughtful, informative, and efficient! Knowledgeable about my issue and protocol surrounding it! In and out within 30 minutes! Thanks kenny and staff! Good job
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Ed Dupuis, edd@fuccillo.com