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Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Great for sales and service

Always great for making deals. They are always fast as well as efficient in taking care of servicing our cars. I can recommend this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. We appreciate your recommendation and hope to see you again soon. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

Ken Morrison!

I cannot tell you how excited I am to see Ken at your service counter. Your service has always been top notch. It just escalated to the absolute best in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the fantastic review! I am delighted to hear Ken could provide you with an overall positive experience. We look forward to working with you again. Sincerely, Ed Dupuis, edd@fuccillo.com

Awesome

Visiting Kia is always a pleasant experience. They are fast, efficient and always go above and beyond. This is my second vehicle with Kia and would not hesitate to recommend them to anyone. From sales to service and team members are polite, knowledgeable and turn around is quick and very efficient. Not to mention the great car washes ...weather allowing .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

6 month service

It was awesome! Everyone was very nice. Fast service. Overall a wonderful experience. I always look foward to my visits!!!! Thank you Kia as always it was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. I'm glad to hear our team could provide you with a quick and efficient experience. We look forward to working with you again soon. Sincerely, Ed Dupuis, edd@fuccillo.com

easy & fast

found a car I liked in and out in about 2 hours. Woody knows his stuff, recognized what was important to us. We had one hiccup and he worked fast and was efficient at making it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the marvelous review. It is great to hear Wood could provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Enjoy your new vehicle! Sincerely, Ed Dupuis, edd@fuccillo.com

Easy going, no pressure

My salesman was Zachariah. He did a great job. Made the process easier than expected. I’ve gone to Lia Nissan for my last two lease, and each time it was a two day event and the one salesman told me something was included and in the end turn out it wasn’t. Anyway at Fucillo Kia; I picked out a car, test drove it, and had the keys in my had a few hours later. Only negative thing was that I did have to put down more money than anticipated, however the payments were a little less than I said I could afford. So I’m happy about that. Thanks Zachariah for making it possible!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to share your feedback with us. Zachariah is an important asset to our team and I'm glad to hear he could provide you with an overall positive car buying experience. Please don't hesitate to contact me if you would like to discuss your visit in more detail. We look forward to working with you again in the future. Sincerely, Ed Dupuis, edd@fuccillo.com

Great to deal with

It was an overall great experience. Woody was very helpful and I would be happy to work with him again. Thanks for the sales experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

awesome

I went in for a recall on my 2017 Kia Sorento, I was informed when I made appointment on how long the job would take and I was quite satisfied with the service and especially the friendliness of everyone I came in contact with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. I'm happy to hear our team could provide you with an efficient service experience. Please let us know when we can assist you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

Awesome Service Representative

I worked with the best service representative. He was kind and knowledgeable, and it was incredibly wonderful working with him. My car is no longer making scary sounds, and the service center was able to save me money by finishing the job in less time than they anticipated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the terrific review. I'm delighted to hear our team could provide you with an excellent service experience. Please don't hesitate to reach out if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

Service

Great help got me right in and out in a timely manner got the job bone right the first time could not ask for anything more

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. I am glad to hear our team could provide you with an overall positive experience. Sincerely, Ed Dupuis, edd@fuccillo.com