Reviews
New Optima
All went perfect from start to end. Walked out a happy camper. Zach the salesman was a gentlemen all through the process. Very pleased with the outcome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so Much for your great review! I am so glad Zach was able to help you find the right Optima! Please let him know if you need anything in the future! Krystin Strand Business Development Manager (518) 847-0800
Out with the old and in with the new -- EASY !
I had the pleasure of getting to work with Woody again when I turned in my Sorento and leased a 2019. Woody is awesome - he is so knowledgeable and friendly. Woody took the time to go over all the details and answered all of my questions and he made sure I was comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad Woody was able to help you find your new Sorento! Please let him know if you need anything in the future! Krystin Strand Business Development Manager (518) 847-0800
Top Notch Service Center.
I came in to have a recall taken care of. I was very early but the service team never hesitated they got me right in, took care of business and had me on my way within the hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave a review! Please let us know when our service department can assist again! Krystin Strand Business Development Manager (518) 847-0800
Getting oil change
Oil change service done satisfactorily and had air and cabin filter replaced per recommendation as well as me referring to my own personal maintenance manual.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to leave a review, please let Ken know when he can assist again! Krystin Strand Business Development Manager (518) 847-0800
Customer Oriented
Sales person smiles, listens to your needs, and spends plenty of time. The financial perso works with your budget. Neither department was pushy. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your great review! Please let Matt know if he can be of assistance in the future! Krystin Strand Business Development Manager (518) 847-0800
Ok meet my needd
It was through went thru everything about the car. Gave information to question I had. The process moved along smoothly. Staff was very helpful to me.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to leave a review! Krystin Strand Business Development Agent (518) 847-0800
Great
Thank you Vanie for all your help today. You were very professional and helpful. Usually when you deal with a car sales person it can be very stressful. You were very helpful, listened to what we were looking for and not “pushy “. Will definitely recommend you to anyone looking for a vehicle. Have a great day and see you tomorrow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! Please let Vanie know when she can help again! Krystin Strand Business Development Manager (518) 847-0800
Awesome service
apt was very quick and rep was very clear and specific about services performed and what they found! All personnel was very friendly and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. I am glad to hear our team could provide you with a quick and efficient service experience. Please don't hesitate to contact us if we can assist you with anything else. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com
Andre Porter Professional, Friendly & Fun
Andre Porter and the team at Fucillo Kia were great! Andre was knowledgeable and a total professional. He assisted us in a friendly manner and made our experience there fun. We ended up purchasing the 2020 Kia Soul TURBO and to our wonderful surprise we drove it home the very same day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad you had a great time with Andre! I hope he can assist you again in the future! Krystin Strand Business Development Manager (518) 847-0800
Sunroof fixed
I took 2017 Kia Sportage to get sunroof looked at. I ended up purchasing a 2020 Kia Sportage . Thanks Woody Your a good salesman and a great guy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I hope you enjoy your New Sportage! Krystin Strand Business Development Manager (518) 847-0800