Reviews
Great customer service
I appreciate good customer service That’s what I received Nick and Briar are so caring and thoughtful I would specifically request they handle my service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon, We greatly value your time in providing us such amazing feedback! I'm glad that Nick and I were able meet, and exceed your expectations! We both are very diligent in providing our customers with a Service experience they deserve. Thank you for trusting us with your vehicle!!! We look forward to seeing you in the future. Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230
Job done right
I made a appointment online. It was fast and easy. They fixed my problem and I'm very pleased. My car is like brand new again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon, Thank you for your business and for taking the time to review us. Our goal is to provide top notch service for each and every customer. I am very happy we were able to provide you with a service experience you deserved. We appreciate your business and we look forward to seeing you on your next service visit. Have a great great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext 2230
Highly recomended
Derek W. was a pleasure to do buisiness with from the moment I stepped on the lot ! I wasn’t sure what I was looking for and was working on a tight budget. Derek helped me narrow down what I was looking for and after a few test drives I found the right one. Derek and the staff at Fuccillo are truly the best !!! I’ll be coming back for my next car for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review! I am so happy Derek W was so great to work with and able to help you find the perfect vehicle! Congratulations! We look forward to working with you in the future. Best, William Granata, General Manager, 518-382-0274
It was a great experience
Nick and Crystak and the guy that sits on desk out in lobby,I think the guy is a sales manager or finance manager very very nice and helpful and so was the new service guy and as always KEVIN IN VOLKSWAGEN A AWESOME PERSON,he wasn't fake or in it for money only he cared about me .Briar Rose just previous and genuine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon, Thank you so much for taking the time to review us! We greatly appreciate your very kind words about our employees. I am very happy that we were able to assist you and if you ever need anything in the future, please let us know. We are always here to help. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230
Awesome customer service
This was our 4th car from this dealership. 1 purchase and 3rd lease. The staff goes above and beyond to make the experience excellent. Very satisfied. Will definitely continue to do business with Fuccillo Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First, thank you so much for being a loyal Fuccillo Hyundai customer, we cannot tell you enough how much we appreciate you! Secondly, I am so happy you had such a great experience during your recent visit with Vaske and our team. Congratulations! We look forward to working with you in years to come. Best, William Granata, General Manager, 518-382-0274
Pleased with service
Once again my service appt ran smoothly and everything I requested to be done was completed. Service was timely and handled professionally...wait time was very short...will return for scheduled service in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon, Thank you for taking the time to review us, we greatly appreciated the 5 STAR rating and for your kind words. I am glad that we provided you with excellent service! Our Service Department tries to provide fast, friendly and efficient service. We appreciate your business and look forward to assisting you on your next service visit. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230
Timmy B was great!
We were looking for a new used car. Fuccillo hyundai was the only one who reached out consistently. Tim was awesome, so was Kasey. We fell in love with the car and the excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free experience. I am so happy this was offered to you by Kasey and Tim. Congratulations! Best, William Granata, General Manager, 518-382-0274
Worth a drive from Saratoga
I found exactly the car I was looking for after a fender bender that necessitated a quick purchase of a replacement vehicle. Paul Fioriello was courteous and helpful throughout this process and am glad to recommend him and the dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review - we are very happy to hear it was not a more serious accident and that you're okay. I am so glad Paul was able to help you find a new reliable vehicle quick and efficiently. Congratulations! Best, William Granata, General Manager, 518-382-0274
tire pressure notification
I came in with a question about my tire pressure notification. It was handled immediately and with great customer service by Nick Fear. I was on my way in about 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon, Thank you for taking the time out of your day to provide feedback from your recent service visit. We greatly appreciate the 5 STAR review and the kind words about your Service Advisor, Nick! We are very lucky to have him on our service team. Thank you again and we look forward to providing you with a 5 STAR service experience on all of your visits. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230
Amazing Service Great Job Mr Fuccillo on your Crew
Matthew was amazing he was helpful and friendly when I walked I had no appointment and without hesitation he got me in and out under 2 hours. Great Job Mr Fuccillo on your awesome team Matthew introduce me to Nick for the next I come what a great team
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Afternoon, Thank you so much for taking the time to share your experience with us! I'm glad we provided you with a great service experience! I'd also like to thank you for the 5 STAR rating and the kind words. Please let us know what we can do for you in the future. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (%18)374-9161 Ext. 2230