Reviews
Write a reviewThe Beat
Every time I go to the service department. The experience has been exceptional. They really go beyond service expectations The agents are always very pleasant and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you So for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Very Impressed
Javier and the entire staff always leave me satisfied. They are good at helping me keep my car preforming properly. I can't imagine going anywhere else for my maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Drew for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
1st time user
Took in for scheduled service. They tried to upsell me a wheel alignment on wheels on which my 3-day-old tires looked work. The tires MAYBE had 45 miles on them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, Thank you for bringing the wheel alignment upsell to my attention. Can you please contact me so I can try to make up for this? Mark Odat General Manager modat@southloophyundai.com
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Helped with arranging ride home and was willing to pick me up also to pick up the car! Very courteous. Finally found the problem with the car and also helped with decision making.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you HS for your kind words! We are so glad we were able to help fix your vehicle and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Oil change
Excellent service. Courteous. My car was finished sooner than I was told. Dealership clean. Car was clean when I picked it up. Price very fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Richard for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Oil change
Always a great experience...even longer wait times seem to fly by because of the nice amenities. Customer service is great and they are always busy so that says a lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Christine for your kind words! We thank you for your business and look forward to your next visit!
Amazing
I have been getting my car serviced here since I bought the car here in 2015. Everyone is so amazing and nice and not at all pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you HMan for your kind words! We thank you for your continued business and look forward to your next visit!
Normal service
Great service and very professional people working here every time I come they make it everything easy and help full with the customer I will continue doing my service in this place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, We are happy to hear that we could provide you with a great experience!
Great communication and service
Javier kept me informed of my service. I was told they were overloaded with appts because of last weeks flood. It took a little longer, but I totally understood. The car was washed and very clean after service! I will do all my service here! Bart Ezell
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Bartez for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Switched for the better
I have been a loyal Sterling McCall customer since 1998. As of recent, I have had a great deal of issues within the Hyunadai service department at the 59 location, so I decided to take my car to the 610 location, instead of leaving sterling McCall altogether. I have had my faith in Sterling Mccall Hyundai Service Dept reinvigorated. I walked in with no appointment and my service was swift, unlike the other location where you can wait for hours with an appointment. From hence forth, I will drive a few more miles for quality service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
KM, thank you so much for being our customer, we appreciate your business!