Reviews
Write a reviewQuality Service
I had my car serviced (oil and filter change). I received quality service and was looked after while waiting. I would use the same dealership in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience! We look forward to your next visit.
Cancel cultured for being offended
Sam was a great salesman. We had a heated discussion in the beginning because of the add on fees, and then being told the car was sold when we weren't just agreeing with the add-on fees and going with it. Finally got them to accept a deposit on the car and put $500 down on my American Express. Signed it a certain way that offended the person reviewing the receipts. So yeah, they don't want to do business with me now.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jesse Valdez General Manager jvaldez@southloophyundai.com
Great experience
Friendly staff, great customer service, and easy process overall - I always bring my car here to be serviced and never have any regrets about it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with a great service experience. We thank you for your business and look forward to your next visit!
Great Customer Service!
The employees were kind and informative. They kept me posted as to what was going on with my car. They helped me save money as well. I have no complaints!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
100% Recommend
Every time I come here, I get excellent service. The advisors are always wonderful and very honest. Hunter was a great help and got my brake light fixed in a hurry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Excellent Professional Service
The team at Sterling McCall Hyundai South Loop have always been super professional. I’ve had my Elantra serviced there since 2013. Craig and Dillon have always taken very good care of me and my car, and I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Dennis for your kind words for Craig and Dillon! We are thrilled that they provided you with a great service visit. We look forward to your business with us again!
Great Service Experience
Always prompt and happy to discuss any recommended repairs. Gave me a discount off original quote. They also provide Lyft rides to and from home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, David! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Customer service
Customer service always great. Very knowledgeable salesmen n saleswoman. What I didn’t like was if u are keeping my car for 5 days I should receive a loaner car. Luckily it was just for 1 day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Good service
They were prompt and serviced the car as I wanted. They were very easy to talk with and service was explained to my satisfaction. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Great Hyundai Dealership
Service team is Super professional with great communication. The free lyft ride is very much appreciated! Quality work performed as well in a timely manner. I will be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!