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Steele South Loop Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great place to buy a car

Adam was wonderful! He worked hard to get us a great deal on a vehicle right away. Financing is super nice and will do everything they can to help you get into a vehicle! Everyone is friendly and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Deanna, for your kind words for Adam! We thank you for your business and look forward to your next visit!

Service

Dillon saw that I was waiting to be helped and stepped right in. Nice and respectful. He kept me informed of all that was going on with my car. For the most part my only issue I have ever had with this dealership is the person who answers the phone and never seems to leave your message with who you asked them to; sometimes it can feel like a bit of a run around... or getting information about what's covered under warranty...like pulling healthy teeth...but today Dillon explained it better to me. Appreciate you..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, RA, for your kind words for Dillon! We thank you for your business and look forward to your next visit!

Thanks Dillon

I came in for my routine oil change and needed my headlights checked for malfunctioning. Dillon made sure I had the parts ordered necessary to make repairs covered under my warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Elantra, for your kind words for Dillon! We thank you for your business and look forward to your next visit!

The top Advisor

Had my car services. Dillion was a great advisor. He kept me informed about my car status. He provided me with a lyft, which was great so I wouldn't have to sleep in the waiting area since I had just gotten off of work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words for Dillion! We thank you for your business and look forward to your next visit!

Glad to be in the service one more time at Hyundai

The service department is A1! Craig, Dillan, Armando, and Justin are STAR Employees in my book. Always so helpful and supportive in meeting my needs in serving my car and all have a heart of compassion!!! That is key in customer service! I appreciate you all and my prayer is that Hyundai appreciates your service and hard work too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Sharonda, for your kind words for our staff! We thank you for your business and look forward to your next visit!

Great service

I really like that I can take a Lyft instead of waiting around. The staff is friendly and helpful. And they always wash my car wish is a nice plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Lauren, for your kind words! We thank you for your business and look forward to your next visit!

Car service

My advisor Dillon is super great, took care of my car well and great welcoming and amazing service. Amazing service amazing work amazing advisor Dillon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Faisal for your kind words! We thank you for your business and look forward to your next visit!

Good Service

Karen and Dillon were attentive, and courteous. The inspection report was provided and clear. The service was completed within the reasonable time. The place was clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Excellent service

I was serviced by Dillon Wesley at South Loop Hyundai. Service was professional, very courteous and efficient. I had a great experience at this facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review, Fernando! We are very happy to hear that our team treated you well and was able to help you with your service experience.

Oil change experience with Mr Stephen

Stephen was great help and did very good job during the service of my car. I recommend him for everyone for his great service and dealings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Renjit, for your kind words for Stephen! We thank you for your business and look forward to your next visit!