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Sandy Sansing CDJR of Foley

(113 reviews)

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service at their oil change facility.

Great service at their oil change facility. Excellent customer service, Ernest and his crew were very proficient in their workmanship. Pleasant friendly and very knowledgeable. Gave detailed report on all work preformed will not hesitate to return for future service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! πŸ™Œ We're so glad to hear Ernest and the team provided excellent service and kept you well-informed throughout the visit. We appreciate your trust and look forward to seeing you again for future service! πŸš—πŸ”§πŸ‘ #TopNotchTeam #CustomerFirst

Excellent service every time I go to this dealership,

Excellent service every time I go to this dealership, there’s no issues. Service Advisor do a great job contacting me in every step of my vehicles repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback! πŸ™Œ We're thrilled to hear that your experience is consistently excellent and that our Service Advisors keep you informed every step of the way. We appreciate your continued trust! πŸš—πŸ”§ #SandySansingService #CustomerCare

Brought my jeep in for repair and was not fixed.

Brought my jeep in for repair and was not fixed. Plenty of excuses. $1100 dllrs later and not sure what to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're really sorry to hear this. That’s not the experience we want anyone to have. We’d like to help make it right β€” please reach out directly to the service manager or send us a private message with your contact info so we can look into this further. Your satisfaction matters to us. Please reach out to us at our Customer Service Department, customercare@sandysansing.com

Super Friendly.

Super Friendly. Carter Mannett is a rock star!!!! He single handedly made our buying experiene super positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback! 🌟 We're thrilled to hear Carter Mannett made your experience such a positive one β€” he truly is a rock star! Enjoy your new vehicle, and welcome to the Sandy Sansing family! πŸš—πŸ’« Ask ChatGPT

Noel Tipler was great.

Noel Tipler was great. He spent a lot time with us explaining the features of the two vehicles we were considering. Completing all the paperwork went smoothly. We love the car. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very great place, bought many cars from there.

Very great place, bought many cars from there. Steven very great guy, super nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for sharing your positive experience with us and the 5-Star rating. So happy to hear that Steven was so helpful during your visit with us. Looking forward to welcoming you back in the future!

Matt was great!

Matt was great! He got me a great deal on some repairs I need for my Audi & I was super glad I didn’t have to take it elsewhere after inspection!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! We appreciate you taking time to leave your feedback. So happy Matt was able to assist you with your vehicle repairs. Thank you for sharing your positive experience with us.

Carter was excellent helping us find our new jeep.

Carter was excellent helping us find our new jeep. He anticipated all of needs and made the process the best experience we have ever had at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to know we have been able to meet and exceed your expectations with the purchase of your new Jeep! We are happy to pass along your comments to Carter. We look forward to assisting you in the future!

Every one is so nice ask if you need anything or finds

Every one is so nice ask if you need anything or finds out how much longer they are so friendly there i like that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for the kind words about your positive experience, and the 5-Star review.

The service department is the highlite of the dealership.

The service department is the highlite of the dealership. I bought the truck there and have had good service from their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with us. Looking forward to assisting you in the future.