Reviews
Took so time but finally closed deal.
Took so time but finally closed deal. Sales person good, finance good, service fair, but we'll wait to see
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback. We’re glad to hear that your experience with our sales and finance teams at Covert Buick GMC Bee Cave was positive and that everything came together in the end. We also appreciate your honesty regarding service and understand that follow-through is important—we’re committed to earning your full confidence moving forward. If there’s anything we can do to assist further, please don’t hesitate to reach out. – The Covert Buick GMC Bee Cave Team
It was an awesome experience and Marcus was the best I
It was an awesome experience and Marcus was the best I have ever seen in the car business
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at Covert Buick GMC Bee Cave. Marcus is truly an outstanding member of our team, and we’re proud that he made such a great impression during your visit. We appreciate your support and look forward to helping you with all your automotive needs in the future!
Tailgate was damaged and brought to salesman attention.
Tailgate was damaged and brought to salesman attention. He took pictures of damage and we were advised his manager would contact us. Convert used car sales manager created a scene in lobby with us over sales price he stated he did not approve!! No contact by dealer whether we were satisfied with purchase or service after sales. Dealer used Dan Coverts name and recording daily insinuating it was a personal call. Love the truck but support Sux. Ralph
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We’re glad to hear you love the truck, but we’re sorry your overall experience left you feeling disappointed. We understand your concerns and take them seriously. To clarify, our owner does personally create messages that are sent to customers—it’s not meant to mislead, but to offer a personal touch and maintain open lines of communication. We apologize if there was any confusion or if the interaction you experienced with our team fell short of expectations. That is not the standard we strive for, and your comments will be shared with the appropriate staff to help improve how we handle post-sale support and communication.
My truck runs so much better after the transmission was
My truck runs so much better after the transmission was replaced. I am definitely grateful for the loaner truck that I was given to drive while my truck was getting fixed. I am grateful that my truck is fixed, and that I am able to drive it again!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear your truck is running great again! Our team at Covert Buick GMC Bee Cave is always here to make the repair process as smooth as possible—including keeping you on the road with a loaner. We truly appreciate your patience and are happy to see you back behind the wheel. Thanks for trusting us with your vehicle
I had a few hiccups, but all were worked out our
I had a few hiccups, but all were worked out our satisfaction and were able to pick up my vehicle today. Our salesman Brendan went above and beyond to try and get what we needed even offering to drive to Houston to pick up a part.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! While we’re sorry to hear there were a few bumps along the way, we’re glad everything was resolved to your satisfaction. Brendan’s dedication—offering to drive to Houston for a part!—is a great example of the above-and-beyond service we strive for at Covert Buick GMC Bee Cave. We truly appreciate your patience and trust. Enjoy your vehicle!
Very nice service dept waiting area, but the music played
Very nice service dept waiting area, but the music played throughout the dealership is annoying. Select a playlist that is less edgy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We're glad you enjoyed our service department's waiting area—we work hard to make it comfortable for our guests. We also appreciate your note about the music and will definitely take it into consideration as we continue to improve the experience here at Covert Buick GMC Bee Cave. Thanks again for visiting, and we hope to see you next time!
Brandy was great!
Brandy was great! Very knowledgeable and helpful. Would definitely use her again. Highly recommend her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review! We’re so glad to hear Brandy provided knowledgeable and helpful service—that’s exactly what we aim for at Covert Buick GMC Bee Cave. We truly appreciate your recommendation and look forward to seeing you again down the road!
A great purchasing experience with seamless transition
A great purchasing experience with seamless transition out of my trade in into a new and phenomenal 2025 Denali! The team made sure I was versed in a lot of the vehicle systems before I drove off… I will purchase more vehicles from Covert no doubt!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We’re thrilled to hear your experience at Covert Buick GMC Bee Cave was smooth from trade-in to driving off in your phenomenal 2025 Denali. Our team takes pride in making sure every customer feels confident and informed behind the wheel. We truly appreciate your trust and can’t wait to help you with your next vehicle!
First class experience in both Sales and Service.
First class experience in both Sales and Service...a great staff! I highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We’re thrilled to hear you had a first-class experience with both our Sales and Service teams. At Covert Buick GMC Bee Cave, we’re proud to have a staff dedicated to delivering top-notch customer care. We truly appreciate your recommendation and look forward to serving you again!
Bought my car from Covert Bastrop.
Bought my car from Covert Bastrop. Laurie was awesome. Don’t know the person above.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We’re so glad to hear Laurie took awesome care of you. All of us at Covert Buick GMC Bee Cave appreciate your business and hope you’re loving your new ride!