Reviews
I'm new at this Dealership, however from day one in
I'm new at this Dealership, however from day one in visiting Covert Chrysler Dodge Jeep RAM Bee Cave, I came home with a New 1500 RAM Truck, came back for a service and let me tell you you have not visted a Dealership like this one. The kindness and caring when you walk in is taken personal, I was treated like a family member and that's fact, Sorry I don't everybody yet, Love that Dealership!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the amazing review! We’re thrilled to welcome you to the Covert CDJR Bee Cave family, and it’s fantastic to hear that your experience—from purchasing your new Ram 1500 to your first service visit—has been so positive. Our team truly takes pride in treating every guest like family, and it means the world to us that you felt that care and kindness the moment you walked through the door. We’re excited to have you with us and look forward to many more visits to come! Best regards, Covert CDJR Bee Cave Team
Great service from the sales team all the way through
Great service from the sales team all the way through service, Best staff around. I have bought several cars specifically because the service is so much better at this dealer than any other I have found, regardless of brand,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the incredible feedback! We're honored to hear that the team at Covert CDJR Bee Cave continues to earn your trust—from sales all the way through service. It means a lot to know that our commitment to customer care has brought you back time and time again, even across multiple purchases. We truly appreciate your loyalty and kind words. It’s guests like you that make what we do so rewarding. We look forward to continuing to provide the best experience possible, no matter what you drive! Best regards, Covert CDJR Bee Cave Team
Beth Kavanaugh, my Service Advisor, and everyone I had an
Beth Kavanaugh, my Service Advisor, and everyone I had an interaction with, were and are always exceptional! Their Service Excellence in diagnosing and rectifying all issues, combined with their Customer Service makes them (and especially Beth Kavanaugh, top-notch. Thank you very much. Susan Finkelstein
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the thoughtful review, Susan! We’re thrilled to hear that Beth Kavanaugh and the entire team at Covert CDJR Bee Cave delivered exceptional service once again. Beth truly goes above and beyond, and we’re lucky to have her leading the way when it comes to both technical expertise and outstanding customer care. We appreciate your continued trust and support—thank you for being part of the Covert family! 🚗🙌💫
Great buying experience.
Great buying experience. Terry Godwin was super helpful and really worked to make me a happy customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you had a great buying experience with Terry Godwin—he’s all about making sure our customers drive away happy! We’re proud to have him on the team here at Covert CDJR Bee Cave. Thanks again for choosing us, and enjoy your new ride! 🚗🙌
Quick and easy Love new truck (still having separation
Quick and easy Love new truck (still having separation anxiety from the old truck). Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad to hear the process was quick and easy—and we totally get the separation anxiety! Saying goodbye to an old truck can be tough, but we’re thrilled you’re loving your new one. Thanks for choosing Covert CDJR Bee Cave—we’re here for you (and your new truck) anytime! 🚙💨🙌
Great overall service experience.
Great overall service experience. Fixed all the problems the first time! Very professional service staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that your service experience at Covert CDJR Bee Cave was smooth and professional—and even better that everything was fixed right the first time! That’s exactly the kind of experience we aim to deliver every visit. We appreciate your trust and look forward to serving you again down the road! 🔧🚗🙌
Beth is responsive and always pleasant.
Beth is responsive and always pleasant. Easy to work with and diligent in getting answers to our service questions.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, Sammy! We’re so glad to hear that Beth continues to provide such a responsive and positive experience. She’s a key part of what makes Covert CDJR Bee Cave special, and we’re lucky to have her taking such great care of our customers. We appreciate your trust and look forward to helping you again soon! 🚗🔧🙌
Second poor service experience with this organization.
Second poor service experience with this organization. Seems DEI is a priority at this organization.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations.
Jaxsen took point on helping me with my purchase.
Jaxsen took point on helping me with my purchase. No doubt that his attentiveness to my needs and thoroughness with the process played a key part in helping me decide on my jeep, and to go with Covert Chrysler Dodge Jeep RAM Bee Cave specifically given I had been in contact with a couple other dealerships as well. The financing department was also incredibly helpful throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear that Jaxsen’s attentiveness and thorough approach made a difference in your decision to choose Covert CDJR Bee Cave for your Jeep purchase. Our goal is always to provide a seamless and customer-focused experience, and we're glad our financing team was also able to assist you along the way. We truly appreciate your business and look forward to serving you in the future. Enjoy your new Jeep!
Had a phenomenal experience with Guayo and Tyler.
Had a phenomenal experience with Guayo and Tyler. They were very professional, knowledgeable, and very friendly. We were able to get in, test drive a handful of cars, work out a deal, and have me drive away with our new car by lunch time!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that Guayo and Tyler provided you with a phenomenal experience at Covert CDJR Bee Cave. Our team takes pride in being professional, knowledgeable, and efficient, so it’s great to know they helped you find the perfect car and get you on the road by lunchtime! We appreciate your business and look forward to serving you again in the future. Enjoy your new car!