Reviews
Second poor service experience with this organization.
Second poor service experience with this organization. Seems DEI is a priority at this organization.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations.
Jaxsen took point on helping me with my purchase.
Jaxsen took point on helping me with my purchase. No doubt that his attentiveness to my needs and thoroughness with the process played a key part in helping me decide on my jeep, and to go with Covert Chrysler Dodge Jeep RAM Bee Cave specifically given I had been in contact with a couple other dealerships as well. The financing department was also incredibly helpful throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear that Jaxsen’s attentiveness and thorough approach made a difference in your decision to choose Covert CDJR Bee Cave for your Jeep purchase. Our goal is always to provide a seamless and customer-focused experience, and we're glad our financing team was also able to assist you along the way. We truly appreciate your business and look forward to serving you in the future. Enjoy your new Jeep!
Had a phenomenal experience with Guayo and Tyler.
Had a phenomenal experience with Guayo and Tyler. They were very professional, knowledgeable, and very friendly. We were able to get in, test drive a handful of cars, work out a deal, and have me drive away with our new car by lunch time!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that Guayo and Tyler provided you with a phenomenal experience at Covert CDJR Bee Cave. Our team takes pride in being professional, knowledgeable, and efficient, so it’s great to know they helped you find the perfect car and get you on the road by lunchtime! We appreciate your business and look forward to serving you again in the future. Enjoy your new car!
Our experience with Covert Bee Cave was very smooth.
Our experience with Covert Bee Cave was very smooth. We enjoyed witching with both Jaxon and Chelsea.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re so glad to hear that Jaxon and Chelsea made your visit to Covert CDJR Bee Cave a smooth and enjoyable one. Providing a seamless and stress-free experience is what we strive for, and we truly appreciate your kind words. We look forward to assisting you again in the future!
Beth at the service desk was very helpful and made the
Beth at the service desk was very helpful and made the process of having my car service easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad to hear that Beth made your service visit smooth and hassle-free. Our team at Covert CDJR Bee Cave is committed to providing excellent customer care, and we appreciate your kind words. We look forward to assisting you again in the future!
Horrible.
Horrible. They returned my car worse than what it was when I took it there for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience. That’s certainly not the outcome anyone would want when bringing in their vehicle for service. We appreciate your feedback and hope you’re able to get everything resolved to your satisfaction.
Easy transaction.
Easy transaction. Sales rep Jack Hyink provided attentive service and helped me get into the Jeep that best fit my goals.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re glad to hear that Jack provided attentive service and helped you find the perfect Jeep to fit your needs. At Covert CDJR Bee Cave, we strive to make every transaction smooth and hassle-free. We appreciate your business and look forward to serving you again in the future!
Great service very nice and polite.
Great service very nice and polite. able to answer all the questions of the vehicle and willing to work with you. Overall, very satisfied with my purchase, I would recommend friends and families
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re so glad to hear that you had a great experience at Covert CDJR Bee Cave and that our team was able to answer all your questions while providing top-notch service. Your satisfaction means the world to us, and we truly appreciate your recommendation to friends and family. Enjoy your new vehicle, and if you ever need anything, don’t hesitate to reach out. Safe travels! 🚗🎉
Very much appreciate the service work and explanation of
Very much appreciate the service work and explanation of service provided. Everyone was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re so glad to hear that you appreciated the service work and the detailed explanations from our team at Covert CDJR Bee Cave. Providing clear communication and helpful service is what we strive for, and we’re happy we could deliver that for you. We truly appreciate your feedback and your trust in us. If you ever need anything, we’re always here to help. Safe travels! 🚗🔧
Great overall experience!
Great overall experience! Guayo and Evan made the process extremely quick easy. They are very professional and will be back when it’s time to buy another vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We’re thrilled to hear that Guayo and Evan made your experience at Covert CDJR Bee Cave quick, easy, and professional. That’s exactly what we aim for! We truly appreciate your trust in us and look forward to helping you again when it’s time for your next vehicle. Enjoy your new ride, and see you next time! 🚗🎉