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Covert CDJR Bee Cave

(215 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 229-4094 (888) 229-4094
Used (888) 234-7610 (888) 234-7610
Service (888) 264-7019 (888) 264-7019

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert CDJR Bee Cave from DealerRater.

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Jaxsen and the management team were very attentive to my

Jaxsen and the management team were very attentive to my needs and respected my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re delighted to hear that Jaxsen and our management team provided you with attentive service and respected your time. At Covert CDJR Bee Cave, we know how valuable your time is, and we strive to make every experience as efficient and seamless as possible. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new ride, and don’t hesitate to reach out if you need anything!

Went in for a service and left with a new car!

Went in for a service and left with a new car! I loved the service and sales experience I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! We love hearing stories like this! We're so glad that your visit for service turned into an exciting new car experience. At Covert CDJR Bee Cave, we’re all about making every visit—whether for service or sales—a seamless and enjoyable experience. Thank you for choosing us, and congratulations on your new ride! If you ever need anything, we’re always here to help. Enjoy your new vehicle!

Noah and Evan were easy to work with.

Noah and Evan were easy to work with. I was able to work through the experience with ease. I am very pleased with my new 2525 Wrangler Rubicon X in ‘41 Green!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so glad to hear that Noah and Evan made your experience smooth and enjoyable. At Covert CDJR Bee Cave, we strive to make every step of the process easy and stress-free, and it's great to know we delivered that for you. Congratulations on your 2025 Wrangler Rubicon X in ‘41 Green—what an incredible choice! We know you're going to love every adventure in it. If you ever need anything, we’re always here to help. Enjoy your new ride!

Bryan did a great job.

Bryan did a great job. I was in and out of there in 90 minutes. He even delivered the vehicle to my office. Much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Bryan provided such efficient and exceptional service, getting you in and out in just 90 minutes. At Covert CDJR Bee Cave, we always go the extra mile—literally! Delivering your vehicle to your office is just one way we strive to make the car-buying process as convenient as possible. We truly appreciate your business and your kind words. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!

Where can I start by far the worst experience I ever had.

Where can I start by far the worst experience I ever had. Service department was a joke.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear that your experience did not meet expectations. We strive to provide top-quality service, and it’s disappointing to learn that we fell short in your case. Your feedback is important to us, and we’d love the opportunity to understand more about what happened and see if there’s anything we can do to make things right.

They were so easy to work with and even picked up the

They were so easy to work with and even picked up the trade in and delivered the new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review, Pat! We’re thrilled to hear that your experience with Covert CDJR Bee Cave was so smooth and convenient. Providing excellent service, including picking up your trade-in and delivering your new car, is all part of our commitment to making the car-buying process as easy as possible. Your satisfaction means everything to us, and we’re so glad we could assist you. If there’s anything else you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Covert CDJR Bee Cave!

This experience was fantastic!

This experience was fantastic! So easy and smooth!! It could not have gone better! Good job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re so glad to hear your experience at Covert CDJR Bee Cave was easy, smooth, and exceeded your expectations. Our goal is to make the process as seamless as possible, and it’s wonderful to know we hit the mark for you. If there’s anything else we can do or if you have any questions, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Covert CDJR Bee Cave!

Everything went great, no problems at all.

Everything went great, no problems at all. Very good communication with what was going on with my car. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re so glad to hear that everything went smoothly and that you experienced excellent communication throughout the process at Covert CDJR Bee Cave. Keeping you informed about your vehicle is a top priority for us, and we’re thrilled that it made your experience a positive one. If you ever need anything else, please don’t hesitate to reach out. Thank you for trusting Covert CDJR Bee Cave, and we look forward to serving you again in the future!

Nope.

Nope. Tried doing a switch a roo.... presenting a demo/loaner car as new, never disclosed, until i questioned paperwork showing a 1K miles. (And then i got told "well i showed milage you on video") But the particular car I was interested had no documentation it was loaner/demo, when i questioned that they had no response, and nothing documented in email communication with salesperson. Got a better deal, 2k cheaper, elsewhere with a vehicle that only had 15 miles on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re sorry to hear about your concerns and appreciate the opportunity to clarify. All of our inventory, including vehicles listed online, clearly displays the mileage to ensure full transparency. In Texas, a demo or loaner vehicle that has not been titled is legally considered new, which was the case with the vehicle in question. It was never our intention to mislead or “switch” as you mentioned, and we regret if there was any confusion during the process. We always strive to provide clear and honest communication, and we apologize if this didn’t meet your expectations. Your satisfaction is important to us, and we take your concerns seriously. If there’s anything we can do to improve or address further, please don’t hesitate to reach out. Thank you for your feedback, and we wish you all the best with your new vehicle.

My Jeep is in the shop for the 3rd time for the same

My Jeep is in the shop for the 3rd time for the same issue that needs to be resolved by Covert. They keep my Jeep easily for 1 week with no communication and lack of responses. I am once again without a vehicle and it has been 3 business days since drop off with no communication. Incredibly frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for the frustration and inconvenience you’re experiencing. Having your vehicle in the shop multiple times for the same issue, along with a lack of communication, is not the level of service we strive to provide. We understand how important it is to stay informed about your vehicle’s status, and we’d like to look into this matter further to ensure it gets resolved as quickly as possible. Please reach out to us directly so we can provide you with an update and work toward a resolution. Your feedback is valuable, and we truly appreciate the opportunity to make things right.