Reviews
I had a great experience here. The staff were extremely helpful and courteous. I would recommend anyone to come here for a vehicle.
I had a great experience here. The staff were extremely helpful and courteous. I would recommend anyone to come here for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I found Taylor (on the sales side) to be very responsive, friendly, and pleasure to work with.
I found Taylor (on the sales side) to be very responsive, friendly, and pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service rep was great I did not work with Flores. I worked with ms wheeler. The rating is fir hurt
Service rep was great I did not work with Flores. I worked with ms wheeler. The rating is fir hurt
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great that’s my Dodge House, They make you feel at home!
The service was great that’s my Dodge House, They make you feel at home!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We absolutely love that, your Dodge House! That is exactly the kind of place we set out to be and hearing that you feel right at home with us is honestly one of the greatest things we could ever hear. Our team at Covert CDJR Bee Cave genuinely cares about every person who comes through our doors and we want every visit to feel warm, welcoming, and comfortable from the moment you arrive. Thank you so much for your loyalty and for sharing such a feel good review with us. We will always have the door open for you whenever you need us!
Just so you people at Covert Chrysler Dodge know, I’ve been coming to the Dodge house for around nine times for services and or looking at vehicles since I purchased my 1500 Dodge Ram Truck and you have to be the nicest people I’ve ever meet! I don’t remember every bodies name however your smiles and hello say it all! Last person that helped me was Carlos in the Service Department and he was wonderful you just don't see Dealerships like this anymore!! God’s blessings too all of Coverts personal!!
Fast and painless transaction to test drive and close the purchase. Quick response to questions or issues.
Fast and painless transaction to test drive and close the purchase. Quick response to questions or issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us such a great review and congratulations on your new purchase! Fast, painless, and responsive are exactly the words we strive to earn from every single customer because we know that buying a vehicle should be an exciting experience rather than a stressful one. From the test drive all the way through closing, our goal is always to keep things moving smoothly and make sure every question gets answered promptly along the way. We are so glad the team at Covert CDJR Bee Cave was able to deliver that for you and we truly appreciate you choosing us. We look forward to being here for you whenever you need us next!
From the phone call to the scheduled visit,I was treated like a VIP. DILAN is really top notch and basically catered all my needs from start to finish. Anyone buying a car should definitely go to Covert Chrysler Dodge !!!! Ask for DILAN,our family has purchased 3 cars from him so far and HERES TO MANY MORE!! Thank you!!
From the phone call to the scheduled visit,I was treated like a VIP. DILAN is really top notch and basically catered all my needs from start to finish. Anyone buying a car should definitely go to Covert Chrysler Dodge !!!! Ask for DILAN,our family has purchased 3 cars from him so far and HERES TO MANY MORE!! Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thank you so much for this incredible review and for the continued loyalty your family has shown us over the years! Three cars and counting is something we do not take for granted for even a moment, and knowing that Dilan has been the one making each of those experiences special means we could not be prouder of him. Being treated like a VIP from the very first phone call all the way through the visit is exactly the standard we hold ourselves to at Covert CDJR Bee Cave, and it is so rewarding to hear that Dilan delivered that and then some for your family. Your kind recommendation means the world to us and we absolutely look forward to being there for purchase number four and beyond. Here is to many more indeed and thank you from the bottom of our hearts!
Transparent willing to go above and beyond to make sure you understand all of the contract.
Transparent willing to go above and beyond to make sure you understand all of the contract.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this and for trusting us with such an important decision! Transparency is something we feel very strongly about at Covert CDJR Bee Cave because we believe every customer deserves to walk out of our finance office feeling completely informed and confident about every detail of their purchase. Knowing that our team went above and beyond to make sure you understood your contract means we are doing exactly what we set out to do. We truly appreciate your kind words and we look forward to taking great care of you for many years to come!
Latrell was very diligent in helping me find my truck. The finance office was also very efficient and professional. Though the Covert Bee Cave site is enormous I never felt overwhelmed
Latrell was very diligent in helping me find my truck. The finance office was also very efficient and professional. Though the Covert Bee Cave site is enormous I never felt overwhelmed
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this wonderful review and congratulations on your new truck! We are thrilled to hear that Latrell's diligence and dedication made all the difference in helping you find exactly what you were looking for, and that our finance team kept everything running efficiently and professionally from start to finish. We also love that even with the size of our location you felt guided and at ease throughout the whole process because that kind of personal attention is something we are very intentional about at Covert CDJR Bee Cave. It means so much to know that every part of your experience came together so well and we truly look forward to being here for you down the road. Thank you for choosing us!
Our salesman Uzoigwe Obi was great. Very friendly and personable with us. Knew about the vehicles we were looking at that helped us make a decision. Worked with us on getting a price we could all agree on. Our finance man Alex was also nice to work with. Love the new Jeep.
Our salesman Uzoigwe Obi was great. Very friendly and personable with us. Knew about the vehicles we were looking at that helped us make a decision. Worked with us on getting a price we could all agree on. Our finance man Alex was also nice to work with. Love the new Jeep.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share such a detailed and glowing review and congratulations on the new Jeep! We are absolutely delighted to hear that Uzoigwe made such a positive impression with his friendliness, product knowledge, and willingness to work with you every step of the way toward a price that felt right for everyone. That kind of genuine, customer first approach is exactly what we expect and celebrate here at Covert CDJR Bee Cave. It is also wonderful to know that Alex made the finance side of things a pleasure as well because we want every part of the experience to feel seamless and stress free. We hope you are enjoying every adventure in that new Jeep and we look forward to taking care of you and your family for many years to come!
Not kept abreast of the timing that it was gonna take on our first visit
Not kept abreast of the timing that it was gonna take on our first visit
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you sincerely for taking the time to share your feedback with us. While this is certainly not the experience we strive to provide, we genuinely value your honesty because it is through candid feedback like yours that we are able to identify areas where we can do better. Keeping our customers informed and updated throughout their visit is something we hold ourselves accountable to, and we clearly fell short of that standard for you. Please know that your comments have been heard and will be used to help us improve the experience for every customer who walks through our doors. We truly appreciate your time and hope to have the opportunity to earn back your confidence on your next visit.