Reviews
Great service on leased vehicle. Colton was friendly and...
Great service on leased vehicle. Colton was friendly and quick. That’s why I always go to bob baker Subaru. Great staff and service. J
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Colton at Bob Baker Subaru! We're so lucky to have you as a customer for life!
This was my first time buying a car on my own, but Manny...
This was my first time buying a car on my own, but Manny was very patient with me and helped me understand car-buying basics.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your purchase! Thanks for taking the time to leave us a review! If there's anything we can do to make your experience exceptional, we appreciate the feedback!
Great experience. Jason was knowledgeable and extremely...
Great experience. Jason was knowledgeable and extremely accommodating. He went out of his way to handle the return of my rental. He really went above and beyond my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for visiting Jason at Bob Baker Subaru! We're so happy to hear that he went above and beyond during your sale! See you next time!
Great experience. Sales sand staff were friendly and very...
Great experience. Sales sand staff were friendly and very helpful. Buying a car there was easy and pleasant. Got an epic deal. Would recommend dealership to others Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Donovan, thank you for taking the time to share your recommendation with us! We're so happy to hear that our sales team provided you with a comfortable car-buying experience! We look forward to seeing you at Bob Baker Subaru again!
New to me 2019 vw jetta, sensor lights on and Bobby and...
New to me 2019 vw jetta, sensor lights on and Bobby and his team took care of me. Very easy to work with,did not waste my time, and they were able to take care of a bunch or recalls I was unaware of. So happy to find Bob Baker
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with Bobby at Bob Baker Subaru! We look forward to seeing you at your next service appointment!
Great prices, and they stayed late to sell me the car. I...
Great prices, and they stayed late to sell me the car. I have had issues with service in the past, but sales always treats me ok.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Adam, thank you for trusting Bob Baker Subaru for all of your automotive needs! We appreciate your 5-stars!
I used a buying service and got a call from Soren. He was...
I used a buying service and got a call from Soren. He was the third salesman to call. I normally don't like to be controlled but I recognized how skilled he was and let him set up an appointment for me. Over the phone, he checked inventory for what I said I wanted and sent me a quote for the car that matched. The next day I was greeted for my appointment by Dustin Thompson. He was professional, friendly, helpful, knowledgeable, everything I could want. We took the car on a test drive and I was sold. Dustin did his part of the paperwork with me very efficiently and set me up with their finance department. The person in the Finance Dept., a young man with an Hispanic name, was also friendly and efficient. He showed me my options but didn't pressure me one bit. My overall experience was great and I'm very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ronald, reviews like this give us motivation and help us ensure we provide high-quality care to all customers! Soren and Dustin enjoyed working with you on purchasing a new car! See you next time!
They were really kind and helpful. This was my first time...
They were really kind and helpful. This was my first time buying a vehicle and I felt like they truly took the time to explain all options and avenues. I felt well informed and not like I was being taken advantage of (like some other dealers make you feel). I recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending our sales team at Bob Baker Subaru, Claire! Congrats on your first car purchase! See you at your first service appointment!
Super professional staff that provide speedy service and...
Super professional staff that provide speedy service and keep you well informed. There are several Subaru dealers in the area but driving up to Carlsbad is always worth it for the excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Bob Baker Subaru, Kate! We appreciate your business!
They gave us a great car at a good price I’m very happy...
They gave us a great car at a good price I’m very happy with the way I was taken care of they worked with me on price and they Ste me up with a 3.9% loan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Bob Baker Subaru! Enjoy your new ride!