AutoNation Mazda Carlsbad

Absolutely thrilled with our experience at AutoNation Mazda in Carlsbad, especially with our go-to salesman, Fred! We've been loyal customers for the last 12 years, and Fred has been our trusted guide through the purchase of three cars now. His knowledge of the vehicles is unparalleled, and he always shares his own experiences to help us make the best choice. Fred is not just a salesman; he's become a trusted advisor when it comes to any automotive needs. He's incredibly responsive, always friendly, and above all, trustworthy. These qualities are hard to come by, and that's why we keep coming back to him. Most recently, we walked out with a 2024 Mazda CX-90, and we couldn't be happier with our purchase. The entire process was smooth, thanks to Fred's professionalism and expertise. If you're in the market for a new car and are looking for someone who is knowledgeable, responsive, and genuinely friendly, do yourself a favor and head to AutoNation Mazda in Carlsbad and ask for Fred. You won't be disappointed!

it took over 2 days TO GET A TIRE REPLACED. tHEY WERE UNABLE TO FIND OUR ROAD HAZARD CONTRACT I MISS THE OLD Mazada group. eventually we did get a small amount taken off the price of the new tire. Collin did try to do his best for us. Another fellow at the counter was grumpy didnt get his name. I will not buy anyh tires from them again

Since the new ownership change, prices for car services have gone up more than I'm comfortable with. You also offer no discounts or coupons. I'll likely seek an alternate company to service my Mazda going forward.

Good service. Colin was helpful and provided the services I wanted done on the vehicle. They finished working on my car pretty quick too so that’s a plus.

Nice place easy to deal with, worked with me and my situation to make it happen for me

Had regular maintenence service. Knew I needed brake work, but ended up with $1700 in repairs that I'm not sure I really needed. I miss the video taken during service and shared with me prior to approving repairs and after service was complete that Bob Baker Mazda provided. At least I could see what needed to be fixed.

Good selection of vehicles and the staff is quite friendly. The service wait times are a bit long, but likely depends on the day.

Extremely satisfied with service. Have been coming since I bought Mazda CX5 in 2016 and was every time happy. Highly recommend this service.

I went in for an oil change and an alignment, when I picked up my car there were $100 of additional charges. I inquired about this and they pointed out it was for things that I didn't ask them to do. To their credit, They quickly adjusted the bill downward, so I ended up paying for the services that I requested. But it shouldn't have come to that..

Everything proceeded properly. One word. Two word. Three word. Four word. Five word. Dix word.