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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Robert kept me inform of car repair status.

Robert kept me inform of car repair status. Overal a great experiencel. Very pleased thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Howard! Don't hesitate to call us if you ever need anything. Be safe on the road!

Amanda was a great professional!

Amanda was a great professional! She possess outstanding customer service! Amanda did a great job checking me in and letting me know when my Jeep was ready. I enjoyed my Jeep experience today at Carlsbad Dodge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Come get yourself a deal!

Everyone was very helpful, from Morgan to Ronnie Robinson (the sales/leasing consultant) who helped me and was very patient. Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are pleased to hear you had such a positive experience with us, Priscilla! Don't hesitate to call us if you ever need anything. Be safe on the road!

Un excelente servicio.

Un excelente servicio. Lo recomendaré a todas las personas que conozco fueron muy amables y solucionaron rápido el problema de mi carro. 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Davidjuarez! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

Fabulous Service!

Fabulous Service! Mr Helms is a great Service Writer, listened carefully, informed me very well. He’s my Go-To Service Writer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

We had a real good experience with Robert, the service

We had a real good experience with Robert, the service representative for our Jeep Grand Cherokee, which a transfer case replaced from warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Marie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

They got my truck into the shop about a week after my

They got my truck into the shop about a week after my initial phone call which is way faster than any other dealership in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

The employees at the service shop were very friendly

The employees at the service shop were very friendly however, it’s way too backed up leaving individuals still under manufacturer warranty, or even extended warranty waiting an excessive amount of time. A person should not have to wait 2 to 6 weeks to have a diagnostic performed. Keeping a car for a while for service is understandable but simply waiting just for the first step of a diagnosis should be done promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Will shop here again

Saw all the ads for Auto Nation, but never shopped there until now! It was a very pleasant experience-starting with the negotiating, financing and picking up my new vehicle. A representative was always available to take care of my questions and needs. I highly recommend shopping here!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Valerie, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad and we hope to be of service again in the future.

Danny Vega and his team are TOP RATE.

Danny Vega and his team are TOP RATE. Very knowledgeable and friendly! I would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Rhonda! Don't hesitate to call us if you ever need anything. Be safe on the road!