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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Drove 60 miles just to work with Veronica!

Car buying can be difficult and most of the time anything but enjoyable, but when my wife and I met Veronica we knew that WE were the lucky ones. VERONICA was the reason why we chose Bob Baker over any other Dealer that are a heck of lot closer to where we live. She is personable, super knowledgeable, and exceeded every expectation throughout our car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helpful and friendly

They have the best customer service at this dealership! Everyone is so helpful and friendly! Veronica was the best! She’s very knowledgeable and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Manny V this the man

Had great service from Manny Victorio. He was a straight shooter. Mindset was there to help. He was knowledgeable and personable and not pushy at all. I’m very satisfied with the service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service

Bill Korbin was our sales representative and he was very kind and knowledgeable. He made purchasing our new car very easy. Would recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Its all about Veronica

Our intention at BB was to assess the idea of buying a new Grand Cherokee Jeep instead of a SUV BMW. Veronica made our experience in and out a pleasure. No muss no fuss. We are happy Jeep owners. Thank you Veronica.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant experience.

The team here works well together to provide effective customer service. Good selection of vehicles and plenty of assistance to find just the right car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to deal with

Everything was handled very well. All questions answered, and available options explained. Dealer did not have car we wanted in stock, but located one and got it for us. Veronica Nolan gave us very personal attention and worked hard to meet all of our requests for our car. Price negotiations were smooth and fair. Jimmy in finance did a very good job of explaining potential add on services and warrantees (paid cash , so didn't actually need to finance). We were able to easily decide what fit our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience

The dealer had plenty of cars online to choose from and once I selected a car it was available to look at and after a quick test drive, I was ready to begin the negotiation process to purchase the car. Michael was attentive, polite, knowledgeable and professional throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Finance Person:John Mullen screwing up my DMV paperwork!!!!

First buying a car at this location and it sucks thanks to Finance Person: John Mullen. Not profession people in the finance department. So sad.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

fantastic! highly satisfied with Manny

I have a very restrictive schedule and Manny was very attentive to everything I requested and found me the perfect jeep! I'm so happy with quality of service he provided and how honest he was. He made buying a jeep exactly how it should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.