Reviews
Drove 60 miles just to work with Veronica!
Car buying can be difficult and most of the time anything but enjoyable, but when my wife and I met Veronica we knew that WE were the lucky ones. VERONICA was the reason why we chose Bob Baker over any other Dealer that are a heck of lot closer to where we live. She is personable, super knowledgeable, and exceeded every expectation throughout our car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful and friendly
They have the best customer service at this dealership! Everyone is so helpful and friendly! Veronica was the best! She’s very knowledgeable and fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Manny V this the man
Had great service from Manny Victorio. He was a straight shooter. Mindset was there to help. He was knowledgeable and personable and not pushy at all. I’m very satisfied with the service we received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing service
Bill Korbin was our sales representative and he was very kind and knowledgeable. He made purchasing our new car very easy. Would recommend to others
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Its all about Veronica
Our intention at BB was to assess the idea of buying a new Grand Cherokee Jeep instead of a SUV BMW. Veronica made our experience in and out a pleasure. No muss no fuss. We are happy Jeep owners. Thank you Veronica.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant experience.
The team here works well together to provide effective customer service. Good selection of vehicles and plenty of assistance to find just the right car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to deal with
Everything was handled very well. All questions answered, and available options explained. Dealer did not have car we wanted in stock, but located one and got it for us. Veronica Nolan gave us very personal attention and worked hard to meet all of our requests for our car. Price negotiations were smooth and fair. Jimmy in finance did a very good job of explaining potential add on services and warrantees (paid cash , so didn't actually need to finance). We were able to easily decide what fit our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience
The dealer had plenty of cars online to choose from and once I selected a car it was available to look at and after a quick test drive, I was ready to begin the negotiation process to purchase the car. Michael was attentive, polite, knowledgeable and professional throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Finance Person:John Mullen screwing up my DMV paperwork!!!!
First buying a car at this location and it sucks thanks to Finance Person: John Mullen. Not profession people in the finance department. So sad.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
fantastic! highly satisfied with Manny
I have a very restrictive schedule and Manny was very attentive to everything I requested and found me the perfect jeep! I'm so happy with quality of service he provided and how honest he was. He made buying a jeep exactly how it should be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car