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Excel Auto Lounge

(346 reviews)
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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An excellent buying experience at this used car

An excellent buying experience at this used car dealership. I recently purchased a Honda Accord here, and the car is in excellent condition at a very reasonable price. The service was top-notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We arrived for a scheduled appointment at the dealership.

We arrived for a scheduled appointment at the dealership. We had an excellent test drive and received a good discount. I chose Chevrolet and purchased a 2018 Chevrolet Suburban LT! Thanks to the manager for the quick and smooth transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great dealer

A great dealer; I bought both of my cars from them. No complaints about the cars; the managers and the finance department work smoothly with no delays. They provide all the information truthfully, and I even double-checked after the manager told me everything. The information was accurate.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Huge thanks to the manager for helping us choose the car.

Huge thanks to the manager for helping us choose the car. His friendly and non-intrusive communication helped us purchase a fully-loaded Land Rover Discovery HSE with additional options; the car exceeded all expectations. Also, thanks to the financial department staff for selecting favorable financing and insurance terms.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought my dream car from them - comfortable.

I bought my dream car from them - comfortable, fast, and spacious. I got a Jeep Compass Latitude, and I spent a long time discussing which configuration to choose with the manager. They had several cars of this model. The managers were very helpful in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am impressed with the quality of service at this used

I am impressed with the quality of service at this used car dealership. I recently purchased a BMW 5 Series here, and the car is in perfect condition, with a reasonable price. The managers are knowledgeable and attentive, helping me choose exactly what I needed. The purchasing procedure was quick and straightforward. I recommend this dealership to anyone looking for a reliable car at an affordable price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A truly great place with excellent staff.

A truly great place with excellent staff. They know their business, don't push services, but look for ways to help with the car purchase. Special thanks to the manager. He explained everything about the buying and selling process, the pros and cons of the programs and promotions. I left in a new car, choosing a 2016 Hyundai Veloster Turbo for myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sonata Sport in excellent condition at a very attr

I recently visited the car dealership and was extremely satisfied with my experience. The staff was very polite and professional, helping me find the exact car I was looking for, considering my preferences and budget. I purchased a Hyundai Sonata Sport in excellent condition at a very attractive price. I recommend this dealership to anyone looking for quality service and a wide selection of cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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managed to buy an affordable Hyundai Tucson

I managed to buy an affordable Hyundai Tucson SE from them. The managers were incredibly friendly and competent, helping me with all the paperwork and even offering favorable financing conditions. Their customer approach was very welcoming; you feel like you're among friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good dealership with a decent selection of used cars.

Good dealership with a decent selection of used cars. I bought an INFINITI QX80 Base in one of the best configurations. The credit was processed quickly; I spent only 2 hours of my time in the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.