Reviews
Customer service at its best.
Customer service at its best. I express my gratitude to the manager for detailed and honest information about the product, as well as for the time spent. The process of registration took the standard 3 hours, as in most places. I am satisfied with everything. I recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was excellent!
Everything was excellent! This is the best used car dealership I've visited. The staff is very friendly, they answer any questions openly and honestly, and even offer helpful advice! Thank you for the excellent service. I will definitely come back here when I decide to upgrade my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best place and great prices!
Rashon is the best salesman ever. I came in to get a 2017 Escalade. Once I walked in, I told him how much I could afford; he said it would happen, and it happened! Great experience. You have to see it for yourself. Patient and caring throughout the whole process. The cars are fantastic, great prices and I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are scammers.
They are scammers. Stay away from them. They stole my debit card and over charge 8-10k on advertised price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They are bunch of scammers
Terrible.
The customer service and service sucks. They add on additional fees for warranty but makes horrible scheduling if something goes wrong. The service sucks badly.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect service
Rashon and Sal were amazing. Came in to buy a car and was in and out in less than two hours it usually takes 5 in a car dealership. Go see them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
5 star
Rashon helped me so much, definitely a great salesman and would recommend to other buyers. Helped me walk out with my new bmw, very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love Exel Auto Lounge
David, Ryan and Sal gave me the best experience when I got my first car. Really nice people that helped me with anything that I needed and responded all my questions!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't search any more
Excel is the best dealership I was able to find after searching for several weeks, they have the best prices with outstanding service to take the worry out of my head when it comes to buying used cars this will be my dealer forever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DON'T BE LIKE ME
I read the bad reviews and told myself it was just a couple of people who had bad experiences... Well i drive an hr to the location to look at a car that had fault codes that were stored but not showing a check engine light (good thing i brought my obd2 reader) , the emissions readiness sensors were not complete, and when test driving the check engine light came on. Wasted 2 hours of driving back and forth and 2 hours of looking at a broken car. Worst part is they didn't even tell my the total price of the vehicle in the beginning like i had asked, probably because of the hidden fees everyone else keeps taking about.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase