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Cocoa Ford

(323 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

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The purchase of my truck was a pleasant experience.

The purchase of my truck was a pleasant experience. The salesman Craig was very helpful and honest . A mutual agreement for the truck was reached in record time for me. If anyone is in the market for a vehicle I highly recommend a visit to Cocoa Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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This dealership is amazing!

This dealership is amazing! Great service department. They are friendly, fast and honest. Wouldn't go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Andrew in the service department was able to get me a

Andrew in the service department was able to get me a loner while they repaired my engine. and because they were so nice about it my next purchase will be at Cocoa Ford, that's gonna be in 2025 when I buy a brand new car. thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My dealings with Cocoa Ford have been have been better

My dealings with Cocoa Ford have been have been better than any dealership I’ve been with before That’s because of Sue n the body shop She is knowledgeable and friendly Sue gives me the feeling that she cares if I am safe and satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car was stalling daily and this stressed me as I had

My car was stalling daily and this stressed me as I had to work the coming wknd. So they fit me in the next day instead of next week. They fixed the problem same day , were reasonably priced and very professional . They offer shuttle to take you home and pick you up which is a super plus instead of having to wait there or find a ride home . I highly recommend this dealership .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Quick service.

Quick service. A sense of customer appreciation. Service rep provided updates and recommendations for our vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very efficient and quick service for the recalled repair.

Very efficient and quick service for the recalled repair. Appreciate the ride home after turning in the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Low pressure sales, came to an agreed upon price quickly.

Low pressure sales, came to an agreed upon price quickly. Finance wasn't pushy with add-ons. Very much a low stress and pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Taken in immediately.

Taken in immediately. Friendly staff. Thorough explanation. Prompt and efficient. Maverick ready sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Andrew and his service team are fantastic and truly

Andrew and his service team are fantastic and truly exceeded our expectations. We had a minor tail light problem. New light housing installed very quickly and efficiently and we were on our way! Highly recommend Cocoa Ford for Quick lane or Full on Ford service! Thank you Andrew

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.