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Cocoa Ford

(317 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 12:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

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The service has has always been great, the video review

The service has has always been great, the video review they now do on the truck is a nice surprise and Bobbie my advisor was very attentive….. overall it was a great experience and will see them again for my next service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everything was handled professionally.

Everything was handled professionally. Something that happened at the last oil change. They corrected it for free and everybody. Was really nice and they finished under the time they told me they would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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The customer service experience was top notch.

The customer service experience was top notch. Bobbi and her team did an excellent job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I was very impressed with the technician that provide

I was very impressed with the technician that provide mobile maintenance, and he had excellent manners.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Great service and great communication , friendly staff

Great service and great communication , friendly staff and professional staff. Will recommend ford to my Friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was easy to make an appointment, and y’all were on

It was easy to make an appointment, and y’all were on time with completing the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The buying experience was great and the staff was very

The buying experience was great and the staff was very friendly and no sales pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cocoa ford was great.

Cocoa ford was great. Thomas was very helpful. Made my buying experience great. No pressure on buying. They have great prices. Everyone that works there was really nice and helpful. I highly recommend buying a car from them. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Highly recommended!

Highly recommended! Customer service excellent, and also friendly. The work was done beautifully, and I am a happy camper. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very happy with the service I received at Cocoa Ford in

Very happy with the service I received at Cocoa Ford in Cocoa, FL. The service team is very knowledgeable and very accommodating. They make it easy to schedule appointments and keep me up -dated while my service is being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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