Reviews
I had an excellent experience at Cocoa Ford service!
I had an excellent experience at Cocoa Ford service! I especially liked the inspection video! I'm a detail kind of person...so, the video update was perfect for my use. I believe the shop supplies fees were too steep. I had the Works and a battery change...shop fee was $60. Fortunately, the billing folks adjusted it for me. They explained that the fee is derived from a percentage of the total cost. Logically, I had a $70+ service visit and a battery swap. $60 was too high for me. BTW, I've used this dealership since 2006... I've purchased 4 new vehicles from your dealership. The primary reason I keep coming back is the outstanding service department. Jimmy Broadwell and Mark always take great care of me and my service needs. They are both pillars in your service department; knowledgeable, honest, and friendly! Thanks again for the outstanding service. Lloyd Keeton
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great clarity, great salesman (Craig), great follow-up
Great clarity, great salesman (Craig), great follow-up after the sale. All questions were asked and all offers considered. Salesman was knowledgeable and not pushy. Took my time over 30 days and recieved excellent treatment and follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good job fast service thanks for the great service today
Good job fast service thanks for the great service today you guys are awesome People
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman-Craig was awesome and made it a great
Salesman-Craig was awesome and made it a great experience. Mike was also awesome. So glad I came in to your dealership for my new ride. Have to say one of best experiences at a dealership I’ve ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Their service writers go the extra mile to make sure that
Their service writers go the extra mile to make sure that your vehicle problems are resolved in a timely and appropriate manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a new car at Cocoa Ford with Rob Egan and the
Buying a new car at Cocoa Ford with Rob Egan and the finance team was by far our best car buying experience to date. Rob's friendly demeanor and helpful nature to get us the best deal possible is the reason we will now only buy a car from Cocoa Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a wonderful experience.
What a wonderful experience. Great service team big shout out to Bobby she’s pretty awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service good people very quick always good
Excellent service good people very quick always good service always do a good job very friendly people do a good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with Cocoa Ford was a real pleasure.
Dealing with Cocoa Ford was a real pleasure. I love my new Ford Maverick truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service really great liked the video Showing what
Great service really great liked the video Showing what they did. The staff was very prifessional.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair