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Cocoa Ford

(317 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 12:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

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Great car. Great service. Everyone very friendly

They were really quick with us. Set the car up so I could use my iPhone to manage car Alex and Peter worked with us and explained the car a new warranty we loved our old Maverick and will love the new one. Thank You Cocoa Ford Nick and Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Rich was very helpful and quick to respond.

Rich was very helpful and quick to respond. The wait for the only finance manager was a bit long. The waiting areas and bathrooms in the dealership need upgrading and modernization, but the people were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found my Maverick

Called about availability of a Maverick. Rich was very responsive. Had a test drive, then purchased vehicle. Simple and straightforward. All my questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They team at cocoa ford got me a deal on a great used

They team at cocoa ford got me a deal on a great used truck at an even better price. I was in a hurry for an appointment and they even helped me leave on time to make it. Great group of kind people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the 2nd purchase and I take my car back for

This is the 2nd purchase and I take my car back for servicing everyone is very helpful, willing to go the extra mile to answer questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy process, made for great purchase

Quick and easy process, made for great purchase experience. Finance and sales staff were very courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Quick and easy process, made for great purchase experience. Finance and sales staff were very courteous and professional.

Great dealership and very friendly.

Great dealership and very friendly. Address your concerns immediately and find a resolution. Andrew is the best in the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

. Craig knows his products, and was very helpful in

. Craig knows his products, and was very helpful in explaining all the technology in the SUV. He also synced up my wife's phone with the vehicle, which is a big help and greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex and Mike did a great job listening to our needs and

Alex and Mike did a great job listening to our needs and explaining all details involved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional service department and mechanics.

Very professional service department and mechanics. Diagnosed my problem and corrected under warranty. Item was in stock and problem corrected in one visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.