Reviews
Pete is great .
Pete is great . Rob is the man , thanks for all the help getting this truck . Destination bound .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and got me the best deal possible.
Very friendly and got me the best deal possible. Would recommend this dealer. Fifteen words.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex was helpful with us getting in the car for a test
Alex was helpful with us getting in the car for a test drive and communicating between the sales manager and us. Once we decided to purchase the vehicle it did take some time before we completed the purchase and drove away. Wish the buying process didn't take three hours.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant.
Very pleasant. Very efficient. Knowledgeable. Customer service oriented. Alex and the finance folks that I worked with were very easy to deal with. They answered my questions and gave me the information I was looking for.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales staff were fast and courteous, and ultimately
The sales staff were fast and courteous, and ultimately worked hard to get our loan approved
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They worked the deal with me ahead of time.
They worked the deal with me ahead of time. Valuing my time spent at the dealership.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So far very helpful.
So far very helpful. They call you back when you leave a message, that's nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found Rich to be helpful and knowledgeable.
I found Rich to be helpful and knowledgeable. For one who hates car shopping/buying, he made it as pleasant as possible
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had an excellent experience at Cocoa Ford service!
I had an excellent experience at Cocoa Ford service! I especially liked the inspection video! I'm a detail kind of person...so, the video update was perfect for my use. I believe the shop supplies fees were too steep. I had the Works and a battery change...shop fee was $60. Fortunately, the billing folks adjusted it for me. They explained that the fee is derived from a percentage of the total cost. Logically, I had a $70+ service visit and a battery swap. $60 was too high for me. BTW, I've used this dealership since 2006... I've purchased 4 new vehicles from your dealership. The primary reason I keep coming back is the outstanding service department. Jimmy Broadwell and Mark always take great care of me and my service needs. They are both pillars in your service department; knowledgeable, honest, and friendly! Thanks again for the outstanding service. Lloyd Keeton
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cocoa Ford service department did an excellent job as
Cocoa Ford service department did an excellent job as usual. The service writer Bobbi was friendly, knowledgeable and efficient. My vehicle was repaired quickly and will definitely use their services in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase