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Cocoa Ford

(317 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

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The staff were extremely courteous and helpful.

The staff were extremely courteous and helpful. Went above and beyond work me in with things I was planning on having to come back for aside from what I was planning to have done. Everything was also completed in a very timely, had planned on having to drop the car off for the extra work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were excellent at providing information and

They were excellent at providing information and supporting our decision and helpful and considerate at all times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful, friendly, and fair!

Very helpful, friendly, and fair! Will definitely do business with them again! Shout out to Alex for continuing to be very helpful to us even after purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy to do business with this dealership.

Very easy to do business with this dealership. Sales person was excellent to work with and very helpful. The whole process was a smooth transition. Although I was not going to finance, Ford credit had such a low finance rate it was prudent to take advantage of the financing. Several questions after the purchase, and the follow up by the sales person was prompt, efficient, and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendliest experience I have every had buying a new

Friendliest experience I have every had buying a new vehicle. From Craig my salesperson to the finance manager. The whole team is top notch. They answered all my questions and exceeded my goal on my trade in. And I was only there 3 hours or less. And drove home my new truck. Great work Cocoa ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New owners.

New owners. Looking forward to seeing more vehicles on the lot along with improvements to the facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Treats me like family been coming to them for 39 years

Treats me like family been coming to them for 39 years informed me of my needs Awsome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Since changing from Paradise Ford to Cocoa Ford, I’ve

Since changing from Paradise Ford to Cocoa Ford, I’ve been impressed. This experience was performed quickly and accurately. I was back on the road within o e hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professionally completed service in a courteous manner.

Professionally completed service in a courteous manner. Expensive replacement repair of A/C. Jimmy Broadwell was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We've been coming to this dealership for over 45 years .

We've been coming to this dealership for over 45 years ... always receive attentive service from front office to service department .. all treat us like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.