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Cocoa Ford

(317 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

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I'm very pleased with my dealing with Cocoa Ford Mobile

I'm very pleased with my dealing with Cocoa Ford Mobile service. Chris is great to work with and the Service Tech is even better. Highly recommend this service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jimmy, the service agent saved me a lot of money checking

Jimmy, the service agent saved me a lot of money checking on the extended warranty. Also they worked me in without an appointment when the check engine light came on. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cocoa Ford has an excellent service department.

Cocoa Ford has an excellent service department.They are prompt and very knowledgeable. They respect customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Had mobile service done today, excellent , will use it

Had mobile service done today, excellent , will use it again and again and again, now you have enough words!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had my F150 serviced with Cocoa Ford Mobile Service.

Had my F150 serviced with Cocoa Ford Mobile Service. My advisor Chris is great to deal with and the Technician who worked on the truck is awesome. Very polite, knows what he's doing and never makes a mess. Always on time. I would highly recommend this service to anyone. Thank you again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really excellent service, wonderful, very welcoming and

Really excellent service, wonderful, very welcoming and friendly staff. Would highly recommend Ford of Cocoa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I was treated with courtesy and kindness.

I was treated with courtesy and kindness. Everyone was very professional. When I left the dealership, I was confident that I had made a great deal. I love my new ford platinum expedition. Thank you coco ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everything went well.

Everything went well. Daniel was professional and his onsite service was done quickly. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr David Skinner Service advisor was great with his

Mr David Skinner Service advisor was great with his communication on the issue with my vehicle. He advised me on a couple of different options on the repair and explained them thoroughly so I could choose the option that worked best for me. The work was completed in a timely manner and my vehicle was back to working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great dealership.

Great dealership. Got right in and was done and on my way in less than a hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.