Reviews
They provided very fast, courteous, and professional
They provided very fast, courteous, and professional services. Their service department is excellent. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Jimmy for all your help!
My wife and I purchased a vehicle from them, and they
My wife and I purchased a vehicle from them, and they were very laid back. No pressure, give us time to make our decisions. It was quite refreshing, not to be pressured into decisions. Are salesperson Craig was a good guy? He took a lot of time with us to show us the car and explain everything to us.As it is a plug in hybrid, a new car to us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very happy with having my car serviced.
I was very happy with having my car serviced. The set up was very easy and when I arrived they was ready for me and I didn’t have to set there a hour. Also it’s good they didn’t try to have everything on my car changed, and cost me thousands of dollars. Everyone was very happy and professional So Thank you all !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought my truck there , have all of my recommended work
Bought my truck there , have all of my recommended work done there and as soon as the new trucks go on sale for half price , I’ll buy another new one there!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome job and quick turnaround.
Awesome job and quick turnaround. Friendly knowledgeable staff and helpful with questions. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The battery in my Ford Escape Hybrid went dead Sunday
The battery in my Ford Escape Hybrid went dead Sunday morning. I had it taken by truck to Cocoa Ford on Sunday. On Monday, my Service Advisor Jimmy was able to squeeze my vehicle in for service. It was determined that the battery needed replacing. Every thing was completed by mid-afternoon Monday.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service writer advised me to get OEM compressor at twice
Service writer advised me to get OEM compressor at twice the price of aftwrmarket the Endurance warranty authorize ro save time in uncertain delivery. It took just as lomg to het the Ford part ao I saved no time but apent twice the pricenid the AC repair. Not a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have attempted all day to buy a vehicle, cash, at
I have attempted all day to buy a vehicle, cash, at stated discounted price, I have been nothing but kind and have stated on the phone to multiple sales reps that I am ready to buy. How can a dealership not want business? Stock #RLA61838. Bronco Raptor. I understand I am not in the dealership but I didn’t even ask for anything off or anything difficult other than next steps. I even stated this will be your easiest and quickest sale. I have been told I’ll be called back, only to never receive a call back, twice now. I hope management is aware a ready and capable buyer cannot conduct business. I found Cocoa Ford through Cars.com, I do not recommend.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Always use Cocoa fraud to serve my truck.
Always use Cocoa fraud to serve my truck. My service advisor is Jimmy Braswell. He is excellent. I always ask for him. No one else thanks for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm very pleased with my dealing with Cocoa Ford Mobile
I'm very pleased with my dealing with Cocoa Ford Mobile service. Chris is great to work with and the Service Tech is even better. Highly recommend this service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair