Skip to main content

Cocoa Ford

(317 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Have been a satisfied customer of Cocoa Ford for 40 years

Have been a satisfied customer of Cocoa Ford for 40 years and have always received top notch service and kindness wouldn’t deal with anyone else or any vehicle but a Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Service tech STAR YOU ARE THE BEST.

Service tech STAR YOU ARE THE BEST. YOU ARE 100 STARS ACROSS THE BEST BOARD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Having been a Ford Dealer parts Mgr for 45 years It was

Having been a Ford Dealer parts Mgr for 45 years It was nice to have the technician offer to do the services at my residence!!! He was fast and professional and kept me informed.I look forward to coming to your dealership to view your operation in person.I highly recommend your services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I used the mobile service for both of my vehicles and it

I used the mobile service for both of my vehicles and it is the first time I’ve used the mobile service. I was very impressed with Daniel and he came early and serviced my 2019 ranger and my wife’s 2021 Lincoln Corsair. I definitely recommend mobile service and I will use the mobile service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service and friendly staff I’ve been coming here

Great service and friendly staff I’ve been coming here for years with no problems will come again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesman and finance dept were very professional

My salesman and finance dept were very professional everyone explained everything clearly, I would recommend cocoa ford to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Professional, throughout the entire experience.

Professional, throughout the entire experience. Sales professionals made the best first impression which then carried us thru for the entire deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First visit for service on my F150 purchased at Cocoa

First visit for service on my F150 purchased at Cocoa Ford. From the initial greeting to continued updates via texts the process was smooth and easy. Kudos to the team of Bea, Star and Chris. They were very polite, friendly and informative. Great team and great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

So far had no complaints just waiting for my car to be

So far had no complaints just waiting for my car to be ready It would be nice for Christmas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

David is truly amazing.

David is truly amazing. He went above and beyond to make my situation great from loaner cars to personally making sure that the repairs was done properly. I’d recommend David to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.