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Cocoa Ford

(325 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

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Andrew in the service department was very helpful and

Andrew in the service department was very helpful and knowledgable in helping get my vehicle fixed and back to me in a timely manner. Overall had a very good experience with Cocoa Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always friendly and helpful.

Always friendly and helpful. A bit Expensive, But they fixed all the problems I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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My service person Andrew took care of my charging battery

My service person Andrew took care of my charging battery issue for my 2017 Ford Flex immediately. Installed a new battery, organized having my battery fittings cleaned, my oil change and tire pressured and rotation while I waited in very little time. Excellent attention to detail. It was also a pleasure dealing with Miss B. The cashier. Frank in service drove up my car upon being ready. Thanks to everyone at Cocoa Ford for a truly great experience. Craig and family 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service appointment was right on schedule.

Service appointment was right on schedule. Service was completed very quickly. Will be back for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service at Cocoa Ford.

Great customer service at Cocoa Ford. Star my service provider is really good and efficient in answering all of my concerns. Thank you Cocoa Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jimmy the service writer is great.

Jimmy the service writer is great. Thorough, professional, and made sure I stayed informed on my vehicle’s service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great mobile service great idea.

Great mobile service great idea. Very proffessional no mess clean. Highly trained for the job right on the mark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Attentive and friendly staff, not high pressure, just

Attentive and friendly staff, not high pressure, just happy to serve. What a refreshing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Have been a satisfied customer of Cocoa Ford for 40 years

Have been a satisfied customer of Cocoa Ford for 40 years and have always received top notch service and kindness wouldn’t deal with anyone else or any vehicle but a Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Service tech STAR YOU ARE THE BEST.

Service tech STAR YOU ARE THE BEST. YOU ARE 100 STARS ACROSS THE BEST BOARD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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