Reviews
Cocoa Ford service department was spot on.
Cocoa Ford service department was spot on. My issues were handled with professionalism exceeding my expectations. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cocoa Ford service department was spot on.
Cocoa Ford service department was spot on. My issues were handled with professionalism exceeding my expectations. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy Broadwell and the whole crew at Cocoa Ford are very
Jimmy Broadwell and the whole crew at Cocoa Ford are very professional. They explain what is needed so I can understand it. They are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was great friendly and helpful informative and
Everyone was great friendly and helpful informative and courteous explaining everything and told me what the cost of everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every person who I dealt with was friendly and nice, and
Every person who I dealt with was friendly and nice, and even though they were very busy, they were able to get my car done fairly quickly I’ve dealt with Jimmy more than one time and he’s always quite helpful and takes the time to explain any questions concerning my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jimmy was very helpful and quick to get my car into
Jimmy was very helpful and quick to get my car into service. And his quick response when my car repair was done was appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the second service for us.
This was the second service for us. We got to use revamped web site for booking. Promotes customers' convenience as well as company's efficiency. However, very accessible by phone for questions. Rep. Starr made it all smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service advisor, David was very helpful and kept me
Service advisor, David was very helpful and kept me informed during the repair. He sent me updates on progress with repair and warranty company updates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was very pleasant.
My experience was very pleasant. The estimated time for the work was accurate! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very satisfied with the workmanship at this
Always very satisfied with the workmanship at this dealership! Service advisor was very helpful in getting the servicing that I had requested done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair