Reviews
Had a problem occur stopped by and within an hour or so
Had a problem occur stopped by and within an hour or so drove away with 2 new batteries, able to resume trip. David and his service team were great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service representative that I dealt with was very
The service representative that I dealt with was very good and kept me informed about how my service was progressing. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Service experience.
Amazing Service experience. Got in for factory recall service. Communication and updates were provided periodically. Spiro went above and beyond with caring for my car. Offered straightforward recommendations. Not in a pushy manner. I will definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing Service experience.
Amazing Service experience. Finally a place where you don't have the feeling of getting ripped off. Very transparent in findings and recommendations. Not pushy at all. You should expect continuous updates via text
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was on time and they communicated throughout my
Service was on time and they communicated throughout my service. I had an appointment and did not wait, I was greeted upon arrival and service was started on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership had my 2023 Ford Ranger pick up at my
The dealership had my 2023 Ford Ranger pick up at my house and took it to the dealership to replace the right side mirror which is under warranty. The new mirror was installed and my truck was driven back to my house.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yes Star was wonderful and very helpful with questions I
Yes Star was wonderful and very helpful with questions I had about a recall and an intermittent issue with my car
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had an outstanding experience.
I had an outstanding experience. My sales rep was knowledgeable, friendly and took the time to get to know what I was looking for. I can't say enough good things about the staff. The overall culture with everyone I interacted with was helpful and they all went out of their way to make you feel like a customer and a friend. A local dealer that makes you feel like family makes all the difference. Having confidence in the dealer makes the buying decision easy. I have been waiting for over 20 years to replace my 1966 Bronco. Now that Ford started making them again I have been looking forward to getting one. I am so glad I got the Heritage Bronco. They made the deal work and I love driving the new Bronco. My previous purchases were at large dealers in Orlando, its always stressful and you feel like a number. Cocoa Ford has the hometown atmosphere no stress and made a deal that I could not turn down. Ford needs more dealers like this.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mobile service was very convenient for me.
Mobile service was very convenient for me. The service was quick and thorough by the technician.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They are Very easy to work with.
They are Very easy to work with. No hard upsells and they honored our search process
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase