Napleton Ford Columbus

I bought a 2016 Ford F150 from them everything was going great. I get home after the purchase and notice the keys they supplied me with did contain a key to nothing...... I assumed it went to the bed links but it did not. I reached out to the salesman and he said he would look into it. He replied stating I can purchase the key from them or off ebay for $20-30. He stated its a used truck as is....... I get that...... as is but I should have all the keys.. How is it right that they sell me a truck that I spent 40grand on and they won't even supply me with all the proper keys. Thats penny pinching and I would not recommend coming to this dealership if you want to get a "complete" package. and yes I understand its $30.00 but thats the point. if its 30 to me its like 5 to them. just to make a customer happy. well I'm not.

Great experience. Will definitely be back when I need another vehicle. I have and will recommend to anyone looking for a vehicle to purchase. Yay

Great buying experience! They made it easy and stress-free with clear communication and flexible scheduling. I never felt pressured and everyone I interacted with was so nice!

Great team and great service, I always take my vehicle there for any maintenance or service needs. Quick Lane always provides fast and professional service.

I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Countryside Ford. Class act.

I ordered a new Ford F 250 and took delivery of it last week. All aspects of the buying/ordering process went very well. I would recommend Countryside Ford and Brent Krause. This is one of a few vehicles my family has purchased from Countryside and Brent.

Good to deal with and was knowledgable about the product. I would shop at Countryside again. I referenced another similar vehicle at another dealer - and they came down to make the deal.

Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this store to my friends.

Did a really good job very professional and done on time checked all the fluid levels and the tire pressure keep up the good work thanks

I appreciate your Saturday hours! Easy to schedule, great service and friendly staff. Clean and welcoming waiting room, Let you know how much longer the wait,