Reviews
Excellent service!
Excellent service! Very friendly and personable. Received oil change, tire rotation, multi point inspection, and alignment all done in a reasonable time frame and affordable. 🙂
Excellent service!
Excellent service! Very friendly and personable. Received oil change, tire rotation, multi point inspection, and alignment all done in a reasonable time frame and affordable. 🙂
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and follow up.
Excellent service and follow up. Very professional and service oriented staff. I would use them again without hesitation.
Excellent service and follow up.
Excellent service and follow up. Very professional and service oriented staff. I would use them again without hesitation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Napleton Ford Columbus and for sharing your feedback! We sincerely appreciate your business and look forward to working with you again.
Was able to get my car in and serviced same day.
Was able to get my car in and serviced same day. Would highly recommend them for servicing all of my vehicles.
Was able to get my car in and serviced same day.
Was able to get my car in and serviced same day. Would highly recommend them for servicing all of my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the review. We look forward to your next visit to Napleton Ford Columbus!
I've gotten a couple of vehicles here and have always had
I've gotten a couple of vehicles here and have always had a good experience
I've gotten a couple of vehicles here and have always had
I've gotten a couple of vehicles here and have always had a good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sue, thank you for sharing your support of Napleton Ford Columbus!
Very satisfied with napleton ford Columbus they took care
Very satisfied with napleton ford Columbus they took care of us and our problem the service department was great
Very satisfied with napleton ford Columbus they took care
Very satisfied with napleton ford Columbus they took care of us and our problem the service department was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tony, Thanks for sharing your satisfaction with our Napleton Ford Columbus Service Department! We appreciate your business and are here to help with any future needs. Safe travels!
Erin at Napleton Ford in Columbus is an amazing balance
Erin at Napleton Ford in Columbus is an amazing balance of professionalism and kindness. She validated my concerns and followed through with all appropriate measures. She was responsive to all of my questions and very knowledgeable in the automobile world. She is very efficient and knows her position extremely well. She was respectful and supportive of her co-workers. The technicians were also very knowledgeable and I have confidence in them as well. I’m not sure if Napleton Ford knows the extent of the gem they have working in the service department, but they should. Thank you Erin, technicians and staff at Napleton!
Erin at Napleton Ford in Columbus is an amazing balance
Erin at Napleton Ford in Columbus is an amazing balance of professionalism and kindness. She validated my concerns and followed through with all appropriate measures. She was responsive to all of my questions and very knowledgeable in the automobile world. She is very efficient and knows her position extremely well. She was respectful and supportive of her co-workers. The technicians were also very knowledgeable and I have confidence in them as well. I’m not sure if Napleton Ford knows the extent of the gem they have working in the service department, but they should. Thank you Erin, technicians and staff at Napleton!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, we are so happy to hear that Erin made your visit so seamless. Thank you for choosing Napleton Ford Columbus and for this stellar review!
Erin was great!
Erin was great! She informed me of all the recommended items needed for my car.
Erin was great!
Erin was great! She informed me of all the recommended items needed for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the shoutout to Erin and trust in our service at Napleton Ford Columbus, Tasha! Take care and drive safely!
Great place to get work done on your vehicle!
Great place to get work done on your vehicle! Erin and the guys very professional.
Great place to get work done on your vehicle!
Great place to get work done on your vehicle! Erin and the guys very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Roger, thanks so much for the 5-star review of Napleton Ford Columbus! Erin and the team will appreciate your shout-out.
Attentive, prompt and professional - will use them again
Attentive, prompt and professional - will use them again for other vehicles. Will recommend to others
Attentive, prompt and professional - will use them again
Attentive, prompt and professional - will use them again for other vehicles. Will recommend to others
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome! Thank you for choosing Napleton Ford Columbus and for recommending us to the community. See you next time!
Erin is the best service person!
Erin is the best service person! That is why I travel 45 minutes to get my SUV serviced.
Erin is the best service person!
Erin is the best service person! That is why I travel 45 minutes to get my SUV serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words for Erin. We appreciate your support here at Napleton Ford Columbus.