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Napleton Ford Columbus

(73 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (877) 243-1686 (877) 243-1686
Used (888) 829-3654 (888) 829-3654
Service (877) 846-7789 (877) 846-7789

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience. Will definitely be back when I need...

Great experience. Will definitely be back when I need another vehicle. I have and will recommend to anyone looking for a vehicle to purchase. Yay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience! They made it easy and...

Great buying experience! They made it easy and stress-free with clear communication and flexible scheduling. I never felt pressured and everyone I interacted with was so nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team and great service, I always take my vehicle...

Great team and great service, I always take my vehicle there for any maintenance or service needs. Quick Lane always provides fast and professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and Friendly service. Everyone is very professional.

I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Countryside Ford. Class act.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New F250

I ordered a new Ford F 250 and took delivery of it last week. All aspects of the buying/ordering process went very well. I would recommend Countryside Ford and Brent Krause. This is one of a few vehicles my family has purchased from Countryside and Brent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good to deal with and was knowledgable about the product....

Good to deal with and was knowledgable about the product. I would shop at Countryside again. I referenced another similar vehicle at another dealer - and they came down to make the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this store to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did a really good job very professional and done on time...

Did a really good job very professional and done on time checked all the fluid levels and the tire pressure keep up the good work thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate your Saturday hours! Easy to schedule,...

I appreciate your Saturday hours! Easy to schedule, great service and friendly staff. Clean and welcoming waiting room, Let you know how much longer the wait,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful store and the employees were great to work...

Wonderful store and the employees were great to work with, I would recommend them to anyone looking for a great car. I would buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.