Reviews
Very courteous and professional service department.
Very courteous and professional service department. Always explaining what is going on with your car while it was being worked on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unusually cordial, friendly, professional, and a
Unusually cordial, friendly, professional, and a delightful experience. I can recommend this dealership to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, thank you for recommending Napleton Ford Columbus! We're delighted to hear that your experience was both friendly and professional. We appreciate your support!
Great service, fast and accurate.
Great service, fast and accurate. They picked up the car, did the work, and returned it promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we're delighted we could deliver an excellent experience! - Napleton Ford Columbus Team
Great service😎 I will now add more words to meet the
Great service😎 I will now add more words to meet the minimum of words required in this field
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't ask for a better review of Napleton Ford Columbus. Thanks so much!
Excellent service my car was done earlier than was
Excellent service my car was done earlier than was planned on. The service department gave my car a thorough inspection and I appreciated that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department at Napleton Ford Columbus exceeded your expectations and got your car ready ahead of schedule. Thanks for the positive feedback!
The employee that helped me was very nice and cordial.
The employee that helped me was very nice and cordial. He showed me what my bill would be and showed me the things that should be done. A very good company
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jay, we're delighted to hear that you had a positive experience with our team at Napleton Ford Columbus. Thank you for your kind words and support!
Erin is the service department is a great person to work
Erin is the service department is a great person to work with. Always have good experiences when dealing with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Erin has been providing you with great service at Napleton Ford Columbus. Thanks for sharing your positive experiences!
Excellent service and communication.
Excellent service and communication. Good people. Called me regularly with updates especially when service agent had to leave.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that our team at Napleton Ford Columbus provided excellent service and kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!
Very happy with the service at this dealership.
Very happy with the service at this dealership. Erin always gets my vehicle in at a timely manner and explains all the work being done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Erin and the team at Napleton Ford Columbus provided you with timely service and clear communication. Thank you for sharing your experience!
Erin has always been helpful and most important kept me
Erin has always been helpful and most important kept me informed about what is going on with my car. That’s important to me, and Erin and Napleton always do that well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Erin and the Napleton Ford Columbus team have kept you well informed about your car. Thank you for highlighting what matters most to you, and we're here whenever you need us!