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#1 Cochran Ford Boardman

(452 reviews)

Reviews

(452 reviews)

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Marc took great care getting my wife and I our 2025

Marc took great care getting my wife and I our 2025 Explorer. He was very patient, explained things well, and even called me back when he realized there were some extra accessories for us to pick up. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience!

Excellent experience! Fast reply to my email, scheduled, serviced quickly. Highly recommend Ask for Michelle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good customer service, but overall slow process.

Good customer service, but overall slow process. Long wait time for a simple maintenance service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love the sales team but the service dept is no good.

Love the sales team but the service dept is no good. I have been dealing with an issue with my basically brand new car for months. Service dept always gives me the run around, doesn’t have the part, doesn’t call back, takes a ridiculous amount of time to complete work, overall unpleasant and unapologetic. Always an issue with them. Anyways, they did 2 separate services trying to fix my issue which was never resolved. I took my car to fairway and they diagnosed and scheduled my services to fix the actual problem within 5 minutes. Go elsewhere if you want your issue actually resolved!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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What a great experience.

What a great experience. Best of the best. Using technology to make it a seamless experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly and amazing service.

Very friendly and amazing service. Got a video of the checks they did. Would definitely recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nick Visingardi and Taylor were very courteous and

Nick Visingardi and Taylor were very courteous and helpful with our purchase. We will definitely recommend Cochran to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had to take truck back to get the lines put back on after

Had to take truck back to get the lines put back on after they changed the backup camera that should have been done when they installed the camera luckily I was still around the area and didn’t have to make a special trip to have it fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The staff were very helpful with good explanations to

The staff were very helpful with good explanations to questions and concerns. Michelle at the service desk filled out both of my rebates for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From pickup to drop off this was a great experience!

From pickup to drop off this was a great experience! They kept me up to date on everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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