Reviews
Great customer service.
Great customer service. A+. Will be back in the future for sure. In and out in no time at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
While i was somewhat misled as to how long my visit would
While i was somewhat misled as to how long my visit would take when scheduling, when I got there the staff went all out to accommodate my work schedule, especially Michelle at the service desk. Overall very pleased with the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They was really good to work with very friendly they did
They was really good to work with very friendly they did everything in a timely manner
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
While I appreciated the fact that the tech put plastic on
While I appreciated the fact that the tech put plastic on my seat and a mat on the floor, I did not like that he left it there when he was done. All he was worried about was getting done and going home. I don't even think he filled the floods or rotated the tires which I paid for.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a smooth & great experience every time I go see
Always a smooth & great experience every time I go see Jim Keeney at Cochran Ford in Boardman. I have got my last 3 Escapes from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig was very good at explaining things to me.
Craig was very good at explaining things to me. He had my car finished in a reasonable amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My sister & I had a great experience.
My sister & I had a great experience. Our sales rep, Brandon, was wonderful. We were treated with respect and not put under any pressure to make sudden decisions He answered all questions, provided us with choices, and explained the functions of equipment in the car. There has been quite a difference between 2010 & 2025 cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I went due to losing my keys and everyone was really
I went due to losing my keys and everyone was really friendly. Glad of the service.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My F150 Ford broke down over the holiday weekend.
My F150 Ford broke down over the holiday weekend. I live in NC visiting my mom in Youngstown. I was very pleased with Cochran Ford for getting me back on the road and running.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courteous staff, clean facility.
Courteous staff, clean facility. I really like the video of the work that was done on my vehicle, very impressed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase