#1 Cochran Ford Boardman

Always get me in for service. Toney is great to deal with. I have no problems with them

I bought a 2019 Ford EcoSport from this dealership, over all the car was a good deal, below market price with low milage. At the time of sale, we were presented with a warranty option. Were led to believe that the warranty was a full bumper to bumper warranty, so I paid for it. Fast forward to 07/09/2026 while on a trip many miles away from home at 1AM, the car broke down, and we ended up having to limp our way to the nearest Ford dealership and have our daughter come pick us up. I was not worried because of the "warranty" only to find out we were sold a connivance warranty that only covered things like the nav system radio and so on, not anything to do with any mechanical issues. I know I should have read the warranty docs and so on, but I trusted the salesperson and dealership. So, in the end I had to pay for a major repaid at a dealership that was over 2 hours away from home. Lesson learned read all documents before you write the check. I was misled so again lesson learned.

They are very professional and efficient with their job performance the lady at that helped was very knowledgeable and professional

Salesman Cody Johnson was a great person to deal with, very professional and courteous. He didn't try to push us to hurry, just answered our questions and let us take our time.

Very professional and friendly salesman would recommend him to other people looking to buy a new vehicle

Quoted 2 weeks—took over a month with repeated delays and poor communication Originally quoted a two-week repair, but the vehicle took over a month with repeated missed completion dates and shifting timelines. Communication was inconsistent throughout, and the job was deprioritized for another customer, which extended the delay. The repair was completed (it took two days once finally started), but I would not rely on promised timelines or communication here.

I absolutely love my new expedition and is already making a fantastic family vehicle. Jim Bass crew made the buy easy. Jareth and Trey were easy to work with, super helpful and knowledgeable!

The service is great and so are the people who work there. The are always ready to help you

They came and brought it to me and drove 2 hours. The salesman was the very best!!

Jareth Bogs Helped Southwest Texas Electric with our truck purchases, and did a great job we appreciate him!