Skip to main content

#1 Cochran Ford Boardman

(452 reviews)

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

when you first walk into Service, there are people

when you first walk into Service, there are people sitting to wait on you and some of them are not very accommodating. I think Cochrane Ford needs to use a little more discretion when hiring those people as they are the first ones a customer sees when they walk in the door and have to communicate with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fast service got video of tires,brakes,and suspension on

Fast service got video of tires,brakes,and suspension on video told and showed what gage tires were

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience!

Great experience! Always a pleasure dealing with them! Everyone was friendly and helpful! Service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased a car 2 weeks ago still have yet to take

Purchased a car 2 weeks ago still have yet to take possession was told mechanic don't want to replace part on car has been sitting for a week They took and cashed my down-payment check Service is terrible will never go back again and will tell everyone I know not to go here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Todd is a really great guy.

Todd is a really great guy. He was easy to deal with and very personable. The only thing that bothered me a little was the amount of time it took. I understand it was a holiday week and people were off but apparently the dealership was not prepared. They only had one person working in the finance department. The finance guy was great too and I understand business. I’m just having a difficult time understanding why it took almost 4 hours to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Work was done faster than I anticipated.

Work was done faster than I anticipated. Dealership provided me with a loaner car as well. Michelle was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Gary DeMarcose found the car I was seeking on short

Gary DeMarcose found the car I was seeking on short notice. He moved me through the sales process quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very friendly, clean and efficient.

Very friendly, clean and efficient. Got the job done. Very satisfied and would recommend Cochran Ford for your car maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I was very happy with my experience treated with respect

I was very happy with my experience treated with respect and kindness worked with me to find the car i wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sales representative worked effortless to find us a good

Sales representative worked effortless to find us a good reliable vehicle. I would highly recommend this location to anyone. Outstanding professional attitude from all staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No