Reviews
when you first walk into Service, there are people
when you first walk into Service, there are people sitting to wait on you and some of them are not very accommodating. I think Cochrane Ford needs to use a little more discretion when hiring those people as they are the first ones a customer sees when they walk in the door and have to communicate with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast service got video of tires,brakes,and suspension on
Fast service got video of tires,brakes,and suspension on video told and showed what gage tires were
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
Great experience! Always a pleasure dealing with them! Everyone was friendly and helpful! Service was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a car 2 weeks ago still have yet to take
Purchased a car 2 weeks ago still have yet to take possession was told mechanic don't want to replace part on car has been sitting for a week They took and cashed my down-payment check Service is terrible will never go back again and will tell everyone I know not to go here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd is a really great guy.
Todd is a really great guy. He was easy to deal with and very personable. The only thing that bothered me a little was the amount of time it took. I understand it was a holiday week and people were off but apparently the dealership was not prepared. They only had one person working in the finance department. The finance guy was great too and I understand business. I’m just having a difficult time understanding why it took almost 4 hours to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Work was done faster than I anticipated.
Work was done faster than I anticipated. Dealership provided me with a loaner car as well. Michelle was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary DeMarcose found the car I was seeking on short
Gary DeMarcose found the car I was seeking on short notice. He moved me through the sales process quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly, clean and efficient.
Very friendly, clean and efficient. Got the job done. Very satisfied and would recommend Cochran Ford for your car maintenance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was very happy with my experience treated with respect
I was very happy with my experience treated with respect and kindness worked with me to find the car i wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales representative worked effortless to find us a good
Sales representative worked effortless to find us a good reliable vehicle. I would highly recommend this location to anyone. Outstanding professional attitude from all staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase